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Reviews, get directions and contact details for ibis Styles Invercargill

ibis Styles Invercargill
Contemporary apartments with kitchenettes in a colourful hotel featuring a screening room.
Address: 15 Tay Street, Invercargill 9810, New Zealand
Phone: 03 211 3800
State: Southland
City: Invercargill
Zip Code: 9810


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Reviews
Avoid this place. A colleague of mine had strongly discouraged me to go there, and i should have listened, but everything else was sold out. First of all, i had booked at a rate of 210$ a night, that they did not honnor, they charged me 390$ per night, off to a great start. My bedroom window was opened when I got to my room, it was 5 degrees outside, needless to say the place was freezing cold. I have included a picture of the window, i think everyone can agree it should not belong to a room that is 390$ a night. There is a crack covered with tape… . Worth mentioning no hairdryer in the bathroom, and reception is only open from 8am to 6pm. Will not return and will make sure no one I know goes there.
Totally regret staying here. Rooms are very basic and have the feeling of a hostel or halfway house. Heating insufficient, bathroom tiny. Lounge was dirty, kitchenette very tired, tv was positioned behind bed head so no way to watch it. Window panes broken in all windows. Asked about parking and told it was $10 but no further information provided so parked on Main Street. Rang reception to enquire about heating but phone was never answered.
As it is a 3 star accomodation, we didn’t had much expectation.nThe rooms were Ok, provided with basic facilities and cleaned everyday. There is parking available but the reception never informed us about this or provided key access to the parking.
Our return stay 3 days later was a very pleasant stay.nWe were allocated a very special unit and I have to compliment the manager on the trouble he went to, to improve our previous night.nThe hotel needs a lot of improvement, but it is reasonably priced, a great location, and free parking on the street for an overnight stay. The rooms are very small but when there is so much to see and do you only need a place to rest your head.
The receptionist, Ayano was very warm and welcoming. She answered all of my questions patiently and let me know what there is to do around town. I will 100% return just for the amazing service. 11/10 !!!
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