Again, I really loved staying here, Susan the owner, greeted us with a friendly welcome. The room was great, very clean, spacious and comfortable.nThe location was a little bit out of the main shopping area, but not too far.nWe found that Susan was very happy to help you with any questions, or requests.
Just want to pass on our sincere thanks for accomodating a 10pm check in for my mum on Monday 11/08/25, we had a medical emergency in the family and needed a place to stay for the night to be close to the hospital, you were very kind in making up the room for her so late so she didnt have to make the trip home and back the next morning, also appreciate the discount you gave her, in which we were happy to pay what ever fee was incurred for you getting out of bed to help us out, we will recommend this place to all our whānau and friends moving forward, thank you! Customer Service A+++
Perfect stay.we stated in a family room and there was heaps of space for us all. Seperate rooms which were well sound and weather insulated. Plenty of free parking with most rooms having their own dedicated car space right outside your front door. Hosts were lovely and very accommodating.
Just stayed here for the second time. Loved the call to say the heatpump was already on in our room and we could just go straight to our room upon arrival. Loved the Russian Fudge treats on arrival and the smell of the body wash and shampoo and conditioner in the shower.nnBack in 2023 we also stayed here and celebrated our Family Reunion. My Dad and I both used walkers and needed shower stools. The owners and staff were so helpful. We were able to book both accessible rooms 7 & 11 which have their own wider mobility parks handy. Great to have a single bed in the rooms as well as a Queen. Will book at Cooks again. Also loved the Forest & Bird Bathroom Products, the Abundance of Extra Towels provided and Extra Blankets. Spacious Room with an extra lounge chair and two dining room chairs for visitors to use. My daughter enjoyed the nice selection of sachets for hot drinks.
Best Motel experience I've had. Owners were amazing. Generous, kind and friendly.nI would definitely stay again and recommend to friends and family.nRooms have everything you need, including Air conditioning and Sky TV. Beds are large and comfortable. Shower was hot with great water pressure. Gene