CityFitness Newmarket

Great gym, great location, and everything you may need is here except all their blowers and hair straighteners today at the ladies' room are out of service not sure how long this hasn't been working for. Perhaps a good idea to have one fixed urgently for use?

After being on black membership for close to 5 years, I was told to pay $32+ to place my membership on hold for 5 weeks. My weekly membership rental is $14.41 per week.nnIf that wasn't enough the hold request itself takes 5 business days to be processed whether you call them or do it over the counter.nnThey don't have anyone after hours at the gym or over the phone. I was introduced to the club by someone else and since then I've referred 4 new members myself.nnThere are heaps of other gyms in Auckland that offer better services for the same price if not less and never have I ever been told to pay $32+ just to place my membership on hold for a few weeks.nnI was thinking of referring 2 new members in the new year and teaming up for regular work out sessions but I'm definitely not doing that now and potentially moving somewhere else given the ridiculous customer service and zero consideration they offer.nnMost of the staff members speak to you like they're doing you a favour. Why am I not surprised reading the other reviews?nnExtremely disappointed!

I tried to sign in with my guest but it wouldn’t go through we tried at the front entrance Wouldn’t work back entrance Didn't work scanned my card and only one person can get through this is very frustrating and waste of our time what’s the point having the guest sign in when it doesn’t work!nnNo staff working either, so no one can help , at least have someone there to help

No nonsense fitness with plenty of equipment and good atmosphere.nnStaff are friendly and usually happy to help at the door.nnKey tags are crucial - they will not let you into the gym otherwise.nnMassage chairs are available for use for black card members - highly recommended, although they stop after 15 minutes. You could always ask staff to keep it going again, which is nice if you're wanting the massage to continue.

Omgsh, the most dirtiest gym Ive ever experienced. Ladies...ewww! Wheres the hygiene? Could only imagine what the mens changing rooms were like. Seriously the icks are everywhere! The place needs a gooooood disinfect in EVERYTHING, the hand dryers...yuck smell blown back up in face frm old dirty drip trays, the water fountains need a scrub where you fill your bottle. Felt like you could catch a disease from everyrhing you touched, yup defs on the equipment and tbh the people had the same icks bowt them sorii but the etiquette was yuck too...could only handle a half train n gaaaap'd it! Go there if u have no fk's, its stil a gym lol hense the 1 twinkle star! I wont ever return

Directions to CityFitness Newmarket with public transportation

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