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Reviews, get directions and contact details for Christchurch City Council

About

Email your request to [email protected].

Business hours are 8am - 5pm however our customer service call team are open 24/7; call us on 03 941 8999.

Story

We are 24/7. Get in touch with us anytime. Someone will get back to you reasonably quick.
Ask us questions we can answer. Some queries are beyond the scope of what we can discuss on Facebook. :)

TERMS OF USE:
An open dialogue between ourselves and members of the general public is always beneficial. However, when commenting on this page, we ask that you follow the below guidelines.
Do not:
• Post anything that could be considered prejudicial, racist, off-topic, inflammatory, repetitive, vexatious, offensive or otherwise inappropriate.
• Swear. We want everyone to be comfortable visiting here to get the important information we try to provide.
• Harass or make personal attacks against other users. Please be respectful of others and their opinions.
• Repost anything that could be considered spam.
• Link to other Facebook pages, any non-government or off-topic page.
• Report any offensive material on Facebook to this page, or post a link to it. Complaints about offensive material should be made directly to Facebook.

Any comment deemed to fit under these definitions will be subject to deletion. Users found to be repeatedly engaging in the above activities will be banned from this page.
Posts are to be used only for non-commercial purposes.
FAQ:
*Why was my comment removed?
* We try to keep the comments we receive from users as focused and civil as possible. As such, we sometimes remove comments for a variety of reasons. Sometimes the language or tone of the comment is offensive. Other times the comment is simply off topic, and not relevant to the discussion at hand.

We would like to help: Our feedback form is here - http://www.ccc.govt.nz/contact-us/feedback/

Our Online Terms of Use is found here - http://www.ccc.govt.nz/contact-us/about-this-site/terms-of-use/

Mission

To keep residents updated on what the Council is doing for the recovery of our city. To be a point of contact and a source of 'information-you-can-use" for our residents.

Address: 53 Hereford Street, Christchurch 8011
Phone: 00643 9418999
zn.tvog.ccc@ofni
State: Christchurch
Zip Code: 8011



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Reviews
Been waiting 2 months now for their 48 hour then 24 hour response to my emails promised to me regarding waste contamination. They are obviously not interested as they have done absolutely nothing to stop what I contacted them about. What a joke you people are!
The so called business acumen of the resource consent process is incompetent. Irregularity and inconsistency of their regulations is wrong. CCC have there own agenda. If it doesn't tick the box it's too hard. Get off your cuffs CCC and see the wood for the trees. No wonder you are rated the WORST council in NZ to deal with.
Had issues with our rubbish bin going missing and I had to ring the council. Very polite person answered the call, so very helpful. Issue was sorted. Well done.
NO. 1 council which focuses on ripping its people off and NOT listening to the voice of local residents. Extremely good at working on their own agendas and maximise its own benefit, including making a profit out of people.
Getting really sick of the constant changing of regulations in the recycling. Some things are allowed one day and then not allowed the next. The guidelines are heavily flawed. Sort it out!
I would post a review but it would take longer than CCC have ever spent listening to people.
My wife Julie and I found the gentleman ROB assisting us with setting up our rates to be very helpful and efficient. Thank you.
The most inefficient wasteful council in NZ. Social media team have blocked dozens of people that expose their misinformation. Untrustworthy
THE most USELESS council i have ever had the displeasure of dealing. Completely incompetent in every single aspect!!!
Cut off water to property for hours without any warning or notice what so ever. Had washing on and half way through a shower just to have whole house shut off and us wondering what on earth is going on. Pretty unprofessional
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