Bupa Fergusson Care Home

The staff are awesome and kind and so lovely to my Mum, especially Connie! and we are lucky to have such a special person like Preeti now looking after her in the Dementia ward. They have been so kind to us as a family.

Do not put your family in this “care” Home, staff lie and neglet patients. This has happened where a patient requests help and the staff will walk into their room to turn off the buzzer then walk out. Patients also get given stone cold meals to eat. I could go on about the way my family member has been treated in this place , down right terrible when our Gran parents fort alot for our freedom and they get treated like a burden considering they pay all their pensions to get into a “CARE” Home.

Staff are great, but Bupa cuts costs & puts residents & staff at risk. Has had some poor managers. Would not choose this place now.

The staff are friendly, and they take great care of the residents.