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Reviews, get directions and contact details for Bridge Backpackers

Bridge Backpackers
Bright accommodations in a relaxed hostel with Wi-Fi & breakfast, plus a gym & a kitchen.
Address: 8 Bridge Street, Nelson 7010, New Zealand
Phone: 03 548 0022
State: Nelson
City: Nelson
Zip Code: 7010


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 9:00 AM – 8:00 PM

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Reviews
Great location , broken facilities and rude unhelpful receptionist, poor management team and customer servicennStayed in the hostel for 8 nightsn1 .On my first day stay I found the washbasin in the female dorm room was blocked and reported to receptionist, she has never tried to fix it at all , instead she shouting at me and blaming on me for washing clothes. The washbasin remained blocked during my eight days stay , no one has ever come to fix itn2. The stair to upper bunk bed was awkward and I even felt down when I climbed downn3. The locker underneath my bed was broken , no one has ever tried to fix it and not able to use the locker during the whole stayn4 . The receptionist used her key to enter my room while I was in the room without knocking the door at all . Same as the house keepers , I understand I stayed in the share room and the house keepers need to clean the room , but it doesn’t mean that the staffs have right to enter my room whenever they wanted every day using their own key without knocking the door at all and even left the door open after they left , no mention that I was in the room ! Very rude and unprofessional ! I felt no privacy and not secure at all , I have dressed this issue , but nothing has changed during my eight day stay ,n5. The shower room was dirtyn6 . It was advertised free luggage storage facilities, however when I checked out I was not able to store my luggage even just a few hour as I have afternoon flight . Even just only one backpack and they have plenty of space . The receptionist said that because I didn’t stay in the hostel again after check out so I couldn’t store my luggage there , even I told her that I have afternoon flight, I just need to store my luggage , so i can go out and come back to pick it up . she refused and asked me to leave straight away after check out . I have been travelling all over the world, first time encountered such rude and inconsiderate receptionist and I didn’t felt respected and welcome at allnnI don’t normally give negative review , but I would like to give zero star due to the awful experience I have had and no apology has given so far from the hostel
A very average hostel. Clean rooms. showers and toilets could definitely be cleaner, there’s signs asking people to respect the areas and they clearly don’tnnQuite an unsocial hostelnnStayed in a room overlooking where people like to park their vans and make loads of noise until the early morningnnKitchen big and somewhat clean, the fridge had loads of left over out of date food
The staff seemed grumpy and expressed frustration about having to work that day. While the rooms were passable, the bathrooms were poorly maintained, with overflowing rubbish bins and toilet paper scattered across the floor. The bed was adequate, but the room lacked privacy. Additionally, the common areas and kitchen were outdated and didn't match the pictures provided.
I've been a repeat customer since a week after they opened: says it all. The staff does their best to keep the place tidy, and things working.nThe only tweak needed is the ladders to the top bunks can be awkward.
Nice little hostel. They have rooms and an area to gather and work on stuff. I just with the water pressure was a little higher for the showers.
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