Awanui Labs - Beach Haven (formerly Labtests)

Great clinic but suuuper busy in the mornings. Monday morning especially you’ll be waiting approx 45 min for a blood test.

Noone at reception but instructions on monitor do explain what to do. When my card number was called I was just told to go to a numbered room. The nurse asked DOB, surname etc. The chat was very clinical. When she couldn't find my vein on one arm she tried the other and said my veins were small. To be fair, she still successfully drew blood on first attempt.nnIt was a quick process but very clinical with no warmth.

Simon was very chatty and efficient and although he appeared to be run off his feet he still kept his sense of humour and was gentle throughout the procedure

I love the Philippine woman working here now. She's very friendly, kind and helpful. She's so much better than the Chinese woman who used to work here. Keep up the good work.

I really think the people there need some more training. Although I didn't comment at the time around 6 months ago I went there and was utterly appauled as a lady doing my blood test failed three times to do it properly. While being stabbed three times with the needle on one occasion she even moved it around inside to attempt to get my vain causing me to scream a bit. I left disgusted without the test even being done. I vowed never to go back.nnI did go back last week as it was convenient and close. There was nothing bad about it but I found absolutely no bed side manner at all in the nurse. Totally abrupt and mechanical. Not even a warning when the jab was coming.nnI thought on both occasions how the experience would've impacted a little kid or someone with more of a needle phobia. I think their practice needs examining.nnI won't go here again.

Directions to Awanui Labs - Beach Haven (formerly Labtests) with public transportation

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