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Reviews, get directions and contact details for Work and Income

Work and Income
Address: Kaiti Beach Rd, Inner Kaiti, Gisborne 4010, New Zealand
Phone: 0800 559 009
State: Gisborne
City: Gisborne
Zip Code: 4010


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
On call service was 1 hour and 24 minutes, then after I had gotten my client number, I had to call again because they needed my current email address and phone number instead of just adding it to the screen when applying, and when we did ring again the current wait time was 93 minutes. Which I do understand there are a lot of people to get through, but maybe also have more operators on call and extra staff.
The first girl Meg was wonderful, Ana was wonderful, but on the second visit the lady on the counter was difficult and extremely unhelpful, and really left me upset, she joined a case manger while I was speaking with her and brought her unhelpful attitude along. She is the first person I have struck who has had a attitude of don't want to help. I will follow up Monday, not acceptable.
Lovely helpful staff member. 10 minute wait.
It was very good and didn't take long,all done in 15 minutes.
I got what what i need form them they were very helpful
Too long of a wait the staff their have no idea what they are doing they are certified idiots
Very helpful and very thankful
Booking system works well
Not really satisfied with the outcome
Was very good experience
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