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Reviews, get directions and contact details for White Dove Funeral care

White Dove Funeral care

About

White Dove Funeral Care provides simple, tasteful, fixed-price funerals in Melbourne to help you farewell your loved one in the dignified way they deserve.

Story

White Dove Funeral Care provides simple, tasteful, fixed-price funerals in Melbourne and Country Victoria to help you farewell your loved one in the dignified way they deserve.

At White Dove, we understand that planning a funeral can be an emotional and often stressful experience. While you may simply want the time and space to mourn your loss, there are often so many details to think of.

At our funeral home in Melbourne, we do our best to provide a fitting final remembrance – whilst making the process as easy and stress-free as possible for you.

We provide a variety of high-quality funeral services all over Melbourne’s suburbs, including flexible options for private family services. Our funerals are conducted all over Melbourne and Country Victoria.

We pride ourselves on providing the highest level of customer service to our valued clients. We also strive to give you the best value for money with our range of cost-effective packages.

The team’s extensive experience in this industry has given us the tools to be able to offer you the utmost sympathy, sensitivity and support during such a difficult time.

Our funeral directors in Melbourne can be reached 24 hours a day. Please don’t hesitate to contact us for more information or assistance in planning a service – we would love to help you plan a beautiful and touching occasion that honours your loved one.

Impressum

White Dove is owned and operated by Melbourne funeral directors Ian and Sue Gibson – with the assistance of a team of professional, friendly support staff.

Address: 9/365 S Gippsland Hwy, Dandenong South VIC 3175, Australia
Phone: 1800 067 782
ua.moc.eraclarenufevodetihw@ofni
State: Victoria
Zip Code: 3175


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Inexcusable conduct- My father- in-law was in the care of white dove, Ian was our contact and whilst brief and matter of fact without a hint of empathy, all details were taken. Yesterday I contacted Ian to request clothing to be sent down for him to be dressed in. I was informed that they would not be returning from Traralgon until after 3.30pm but after that would be fine. Unfortunately with a young family and a husband trying to tidy up his fathers affairs time got away from us and we did not get to call or delivery the suit. I rang the next morning to enquire about coming down only to be told that "we cremated him this morning" . When I conveyed my absolute shock, Ian told me that I was the one who didn't call yesterday so they dressed him in some clothes they had and sent him off. When I told him that this was unacceptable and why didn't he give me a call to let me know about the planned cremation time (it took them 12 days to send my grandma off for cremation) he replied "I am sick of you people, you pay for the essentials pack and want more" Unfortunately neither our or my father in laws financial situation allowed for a more opulent choice of package, however regardless I don't feel that there is any excuse for sending someones loved one off for cremation without a phone call to the family who had already had active communication about their intent to bring down clothing. PLEASE SHOP AROUND FOR OTHER OPTIONS OTHER THAN IAN AND WHITE DOVE. His conduct and the impact of this conduct cannot be undone.
9 years ago (12-08-2016)
Absolutely dreadful I wouldn't let this man do a cat's funeral let alone my loved ones last good buy! We had my Nans funeral yesterday and Ian was the funeral director, he come out to see us on Tuesday and sat with us for all of 15 min he asked little about our grandmother and left we did feel uncomfortable about this but thought he is a professional and left it at that. Yesterday was a very difficult day, then we were extremely disappointed with the service Ian provided, with only reading a few pomes and that was it he said nothing about her, her life or the person she was, it was like he didn't want to be there and couldn't wait for it to be over. If it was not for a couple of people getting up and saying a few words the hole funeral would have lasted for about 20 min. Nan was 89 he said nothing about her life or how she would have seen the world change from the 20s to today nothing. I wouldn't let this man do a cat's funeral let alone my loved ones last good buy. to say we were disappointed would an understatement. Do not use Ian. White Dove Funeral Care 9/365 South Gippsland Highway, Dandenong South, Victoria - 3175
10 years ago (21-01-2016)
I just want to say Ian & co have gone above and beyond all exceptions twice in two years. Thank you Ian.
9 years ago (13-04-2016)
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