WENDOUREE - G. Gay & Co Mitre 10

Highly recommended. I have had the best experience from this store! From Peter to every other team member I dealt with in the timber area were friendly, patient and extremely helpful. They had a 'care factor' which was really nice for a change.
5 7 years ago (31-12-2017)

I've been meaning to write this review for a while now, my delay is no reflection on the amazing service received in store. We were greeted as soon as we walked in, I explained the issue we were trying to solve with a new bed frame in VERY non-expert language. The person who helped us listened, worked through a number of possible solutions, zooming about the store and experimenting with bits and pieces until they were happy that we'd have the right tools and hardware (and so cheap a fix too!) to go home and fix the issue. They were an excellent communicator, putting things in lay persons terms and explaining what had caused the issue with the bed legs and letting us learn in the process. I was overwhelmed (in a good way!) with their generous sharing of knowledge and willingness to take the time to find a solution. We're new to Ballarat and this will most definitely be our go to hardware store in future. Thank you!
5 7 years ago (18-06-2017)

The staff at the Wendouree store are fantastic! Always friendly and happy to help. Keep up the great work guys and thanks!
5 7 years ago (30-09-2017)

Been dealing with Gay's for 47 years, that in itself reflects how good the service and prices are. Great friendly service and help full staff. Wendouree is closed on Sundays and that is the only reason I would go elsewhere.
5 7 years ago (20-06-2017)

Cannot speak highly enough of the service I received this morning, especially from Tim. He was patient and attentive to what I was there to purchase and assisted me all the way through the process. Tim and his friendly colleagues are the reason we need to support local, family-owned businesses.
5 7 years ago (19-07-2017)