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Reviews, get directions and contact details for Videopro HQ

Videopro HQ
Address: 37 Eagleview Pl, Eagle Farm QLD 4009, Australia
Phone: (07) 3250 0000
State: Queensland
City: Eagle Farm
Zip Code: 4009


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I had a great experience with Videopro. I rang their Fortitude Valley store on a Sunday, who said the item I was after (some BlackMagic broadcast equipment) wasn't stocked in their retail stores, but that the Videopro warehouse had it in stock. So I paid for it over the phone and ordered it. The item arrived to my workplace the next day (Monday), at 10am. Fantastic service, thank you guys!
8 years ago (25-10-2017)
They refuse to exchange faulty goods if you are unlucky enough to still receive faulty good after multiple exchanges, even if you can very clearly prove it, and are very dishonest. They advertise most of their products as 'in stock' despite having no stock in an attempt to suck customers in, then their excuses given for delayed shipping times on orders as well as exchanges(which inexplicably take significantly longer) are completely nonsensical. The warranty information displayed on their website and eBay listings is highly deceptive in an attempt to confuse customers into spending anywhere from a few hundred dollars to over $1100 on an extended warranty which for the most part customers are already entitled to under Australian consumer laws. Highly illegal and terrible attitude towards returns and basic consumer rights. Would rate 0/5 if it were possible.
8 years ago (23-08-2017)
Great service, very helpful staff. They organised a loan piece of equipment to let us test our setup before purchasing.
8 years ago (28-10-2017)
BIG Thanks to the guy at the warehouse for helping me out with what I was simply asking. Very simple question albeit too much for the lazy dog sitting behind the reception desk to accomodate. Where does she get off talking to customers like they're 2 year olds. Very lucky she didn't stick around for me to rip her a new one. She needs to be fired for Videpro's sake.
8 years ago (15-06-2017)
Never had such fantastic service! Thanks
8 years ago (24-12-2017)
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