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Reviews, get directions and contact details for Idealpos Solutions

About

We create software for multiple industries to use on touch-screen point-of-sale terminals for installations all around the world.

Story

Within our company we have 2 divisions, wholesale and retail. We supply our software and hardware to resellers throughout the world and all over Australia. Our second biggest market outside Australia is New Zealand, however we also supply to Ireland, Canada, North America, UAE and more. With many different resellers in varied environments, we come across a lot of different industries and cultures that we need to cater for. Arabic displays and Chinese printing are some of the features available.

Our retail arm supplies point=of-sale products to our local area as required. We have installations in industries such as Cafes, Restaurants, Bars, Dry Cleaners, Retail and Landscape Supplies to name a few. Our software supports franchise arrangements with many permissions and customisations built in. Using in-house technologies to communicate to multiple databases in many locations allows you to keep an eye on what your business is doing without the need to leave your office.

Idealpos Solutions is a family run business located in Brisbane, Australia. We are always willing to help our customers with support as much as possible. We have an online user guide, YouTube videos and other support information that is able to benefit anyone who requires it.

Idealpos Solutions is the amalgamation of Ideal Business Software & Leda Business Equipment businesses. Both businesses were started over 25 years ago and have known grown into more than 4500 different business installations encompassing more than 12,800 separate packages. These installations range from single terminal sites to franchises with more than 65 terminals.

Our software is constantly evolving to add more features and functionality than previous versions. In early 2013 we released our first mobile app for the iPhone, iPod and iPad and we anticipate our second app to be released next year. We integrate with over 40 different software vendors to increase the usability of our product to benefit you, the customer, serve your customers more efficiently.

Products

Idealpos 7 Point of Sale software
Idealpos i15 Touchscreen Terminal
Idealpos Printers
Support for Dealers and End Users
Full Installation available

Address: 1/212 Curtin Ave W, Eagle Farm QLD 4009, Australia
Phone: (07) 3630 2455
ua.moc.soplaedi@selas
State: Queensland
City: Eagle Farm
Zip Code: 4009


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


related searches: idealpos cost, idealpos tech support, ideal pos troubleshooting, pos software, idealpos review, pos software australia, ideal pos manual, ideal pos software download
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Reviews
Just rebuilt our database to reflect changes in our business over the last year. Had great support and guidance from many people at Idealpos over the last few months. Went live tonight and it was seamless. New reports tested at the end of service will really help us understand our trade much better. Setting up the product to focus on our needs has been great. Thanks guys!!!
7 years ago (06-02-2018)
Expensive product No support unless you pay a ridiculous yearly fee or ludicrous after hours fees. Perhaps if they lowered the yearly fee more businesses would opt for it. They only recommend 3-5 years for the pos system life Span. Jack is there only saving grace, if he is still there make sure you speak with him. You have to pay for them to diagnose the terminal issue and then tell you your better off buying an entire new terminal. There are plenty of costs - installation, diagnostics, call out fees, after hour fees because they can't make it before 5pm even though you called in the morning or the day prior, hardware fees - the list just keeps on going. Plenty of other POS options out there that have the same functionality and much better service/ 24hr support and are updating the software to ensure it's always up to date with no additional costs.
8 years ago (22-12-2017)
Recently i left a 1 star review on this business because that was my general impression of their work ethic and overall professionalism. Ive had constant drama with their POS system thats apparently are meant to work to up to and i quote "6 years" yet ive worked in venues that have had tills for 10+ years that work as good as new, their fees are extortionate at best where the second it hits after 5pm your charged up to if not more of 300$ an hour. When i initially placed this review i had spent 3-4 hours on constant back and fourth phone calls trying to facilitate the problem with my terminal only to be told even after being a customer for 6+ year that my issue isnt something they can 1) deal with in a timely manner and 2) give me one straight answer with out being grossly negligent. Beyond disappointing that their general answer to everything is pay first and we'll fix later - ill tell you what ill be recommending this business overall to NONE of my peers, theres SO many other POS systems operator's on the market that the experience ive dealt with in the last few weeks seem like a walk in the park. PS, if a customer leaves you a 1 star review, instead of getting aggressive and condescending on the phone maybe try and work with them - i couldn't believe the lack of professionalism that was displayed by the employee i dealt with, i'm a customer for the time being, treat me like one or ill go to a different supplier.
8 years ago (22-12-2017)
Great hardworking team with a fantastic product!
7 years ago (06-02-2018)
Great Product and Great Customer Service. Highly Recommend to anyone looking for cutting edge POS for their Business
8 years ago (02-06-2017)
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