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Reviews, get directions and contact details for Vibe Hotel North Sydney

Vibe Hotel North Sydney
Contemporary hotel offering chic rooms & suites with Nespresso machines, plus a gym & a food court.
Address: 171 Pacific Hwy, North Sydney NSW 2060, Australia
Phone: (02) 9955 1111
State: New South Wales
City: North Sydney
Zip Code: 2060


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
3 stars for inconsistent service level. The room was nice and the location convenient, and the daytime staff were welcoming and helpful. Unfortunately, the night shift was a completely different story, unresponsive, dismissive, and unwilling to handle a standard guest request nicely asked for some linen for the extra sofa bed; tried to call and had to go at the reception at 10pm as nothing was done. Got a heavily stained quilt delivered at 15pm with no linen, no apologies etc.. I followed up with an email, but never received a reply from management. A disappointing lack of consistency and care.
Stayed here for the weekend to see Luke Combs and was absolutely amazed at home gorgeous the room was. It was cozy but modern and the bathroom was beautiful. Pool was beautiful as well.nnOnly things that were a bit of a let down were the view out of our room just looked onto a neighbouring building and there was what looked to be a blood stain on the carpet.nnOverall, this place was amazing! The staff were lovely and extremely helpful. The location is amazing too, you’re nearly multiple train stations, shops and cafes so if you need anything you don’t need to go far. I would highly recommend staying here to treat yourself like my partner and I did!
The bathroom had a strong mold odour, the floor hadn't been mopped visible footprints and there was something back growing in the gaps of the grating in the shower. The kettle had water inside and when I rinses it in the sink a brown chunk of something came out. Previous time I stayed here there were no issues so perhaps just a dirty room. Unfortunately they were fully booked out so I couldn't move rooms.
Staff- please check room 1022. Blood stains on carpet in front of bathroom and food stains in front of fridge. Very unappealing.nnGot two single beds pushed together, couldn’t sleep all night. Sheets had little hairs on them. I did not get a restful night here.nnBathroom light is quite dark, so may not be the perfect hotel for work or events.nnI think this hotel has potential but is lacking high cleaning standards. I overheard other guests who requested the bathroom floor to be cleaned as it was dirty upon Check in.nnIf you are not fussed about cleaning or lighting; this hotel can still work for you. I won’t be staying again though.nnOn the positive note, the rooms had a stacked mini bar which you do not often find anymore.
Used this hotel a lot for corporate travel and unfortunately service has really gone down the past few months/over the last year.nnThe location is ideal but have now changed to the Meriton down the road due to poor customer service and many ongoing issues.nnPre-authorisations constantly don’t process, it takes over a month to get an invoice. Room keys always lock you out of your room and you need new ones, but there’s only ever 1 person on the front desk so always a long wait.nnNo matter how many emails or calls you make no one can help. Jackie on the front desk is very hostile and seems annoyed at any question you ask. If you don’t like working F2F then please don’t be in a customer service role! Never been made to feel like I was annoying someone so much, as a customer before.nnCannot recommend this hotel at all due to the unorganisation and unfriendly staff.
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Directions to Vibe Hotel North Sydney with public transportation


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Pacific Hwy at Berry St 110 meters
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