Trek Bicycle Phillip

I just bought my third bike here off Rob and Darryl. They have great knowledge but for me it was the time they took to listen and answer my questions. Great experience and the bikes are awesome. Rob treated me like he was the owner, if he isn't then let him buy in before someone else does and Darryl has fixed my bikes reliably and always within quoted price. Very happy
5 7 years ago (06-12-2017)

I'd dealt with the shop under it's old ownership, and had been happy with the service I had received in maintaining my previous Trek Fx 7.2. Last Saturday, while preparing for the Big Canberra Bike Ride on Sunday, I hit a problem with the brakes on my current Fx 7.4. I arrived in the shop 20 minutes before closing- just the sort of thing a retailer can do without ;-) I explained the problem to one of the staff, who introduced me to Duncan. This guy was great. He fixed the brake issue in about 5 minutes, then went to the trouble of oiling the chain, and checking the alignment of the wheels. His wonderful service meant I was happily on the road next morning, doing over 62km- riding from Kambah to Lake Burley Griffin, then the 20km Big Canberrs Bike Ride, then back home to Kambah. My thanks to Duncan, and Trek.
5 7 years ago (22-02-2018)

Staff are fantastic here, go above and beyond to help you out
5 7 years ago (08-01-2018)

very helpful customer service.
5 7 years ago (12-01-2018)

Very helpful and friendly staff.
5 7 years ago (03-01-2018)