Tom Tom Bar and Eatery

Reviews, get directions and contact details for Tom Tom Bar and Eatery

About

Tom Tom

Address: 27 Drake St Victoria Park Market , Auckland 1010, AUK, NZ

Phone: +64 9-377 5737

zn.oc.mot-mot@ofni

State: AUK

City: Auckland

Zip Code: 1010

Opening Hours

Tuesday: 11:30-02:00
Wednesday: 11:30-02:00
Thursday: 11:30-02:00
Friday: 11:30-02:00
Saturday: 11:30-02:00
Sunday: 11:30-17:00

Update Info

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Reviews

This is a perfect place to meet up with a large group of people. They have a nice big marquee out side and the service is friendly and efficient. This elevated bar also has splendid views. A really nice place to have a few drinks and nibbles and you can always get a cab outside when you want to leave.

Enjoyed a great 21st here, didn’t get to try much of the food, but bar staff were great when ordering drinks. Venue has a lot of space for big groups, but can be configured for smaller groups too I assume. The music experience towards the end of the night was unique and evidently quite popular.

Went here for my birthday on Saturday with 8 other girls for the Boozy Brunch - took 45 minutes for the first drink to arrive.  The food then came out about 45 minutes after that to which 7 dishes had to be sent back - 3 had hairs, 2 had cold beans, mushrooms and bacon. We asked for the cold dishes to be  redone and they came back a second time still cold. We then asked to have fries/breads/snacks instead of the big breakfast and they advised they did not have the things in stock.  The bar manager was very apologetic and offered us a refund for the hassle.  They didn't have enough staff to keep up with the demand of the customers which resulted in slow service - not the individual servers fault, but still not good enough.

We had a corporate party there. This is what we thought: no ventilation or insufficient. Food was not a finger food. You needed forks for it and there weren't any. There wasnt enough food and it was coming too slow. It was 1pm and people were coming in extremely hungry. The staff was quite rude serving people, picking who to give food to. I understand that they had to distribute it somehow but the timing of the food being served was terrible. People were almost fighting for food. The sound of music wasn't loud enough,  they explained it that there is an office underneath. I dont know how it was our problem. The experience overall was not good. One of the ladies bar staff was wearing a bra instead of proper clothing. Which was inappropriate for a corporate event.

If I had an option I would provide no stars. Went here yesterday to celebrate 21st for the bottomless brunch.We were all charged $50.00 per person, but have since found out that if you had non- alcoholic drinks it should have been only $30.00 per person.Half our group were not  drinking but were not given this option and  charged the full price. I believe we should be given a refund. I also think underage drinkers are being served alcohol without ID being requested.  This booking was made months ago and food pre-ordered. Table was not set, no cutlery or  glasses and not enough seats. Food was disgusting and cold, no one had a hot meal.The Birthday Girl was not served her food order, along with 5 other members of the party. We did complain at 3.45pm as still waiting for food,so received refund for 3 mealsWaited 90 mins for first drink,drink order was taken but then we were told to go to the bar to get drinks as they were to busy.Manager incompetent and clearly lacking organisational and communication skills.Don't know how this place is operating,avoid.

So much for “bottomless brunch”. Each got given 5 tokens for 5 drinks over 3 hours yet were all cut off before anyone finished their tokens. Paid $50 for 2 drinks and supermarket pancakes. Very understaffed leaving the staff stressed and on edge which lead to terrible service. Waste of money and time would not recommend coming here.

Just a random visit to Tom Tom for the first time tonight.. Absolutely loved it!!! Great vibes and AMAZING food.We ordered  Surf and Turf, TomTom burger & Pork Ribs and they were so delicious! we all couldn't finish our food because the portion of them were HUGE. We also had the samosa and spring rolls platter which was DELICIOUS.  I would definitely come back with a group! We happened to go at a time that a DJ was in the house - Ethan James/DJ Banty. They played real dance music that made our night! Thank you TomTom!

We arrived on a Saturday for a lunchtime group booking.  The entire restaurant was empty other than us for the entire meal.  My partner and I ordered some dishes off the Snacks menu and I asked how long it would take as I had to leave in an hour - they said 20-30min, however the meal did not arrive for 50min and only one of the three dishes ordered at that stage.  The dish that did arrive was the slow-cooked beef nachos consisting of barely seasoned beef mince not slow cooked beef and some kidney beans thrown on top of some nachos.  I had to leave, however my partner stayed and enjoyed the fish sliders, however the cauliflower gratin arrived so late he only quickly had a bite and it tasted stodgy and appeared not to have some of the ingredients stated on the menu.  Very disappointing experience, this place has definitely gone downhill!

They overbook, and then are unable to handle so many people. Food takes hours to arrive. Extremely Rude Staff with no sense of how customers are supposed to be treated. They change their own rules within minutes, and back again.  Complained to the manager and the manager says we have complete right to do whatever we want, and you can leave if you don't like it.... I would never go back there. Even if it is free.

Weren't expecting us despite booking online. Arrived to find staff cleaning from function the night before. The front entrance was blocked by bins, there was no music playing and we wondered if they were even planning on serving customers. We were the only people there and yet still had trouble getting service. Got the food order wrong and did not have haloumi available for vegetarian option. Left after forty five minutes despite having booked the 'bottomless brunch.' Avoid at all costs.

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