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The Warehouse

  1. Auckland
  2. Waitakere Department Store

Reviews, get directions and contact details for The Warehouse

The Warehouse

Story

Get that Bargain Feeling at The Warehouse!
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Address: 7/13 Rata St, New Lynn, Auckland 0600, New Zealand
Phone: 09-827 6939
State: Auckland
City: Auckland
Zip Code: 0600


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info

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Reviews
Kudos to the 2 young lads who has helped me today around opening time. They did a great job and handled the situation very professionally. I hope the Warehouse top bosses will see this and recognise their efforts.
I have been shopping here for over 8 years and this is the first time I’ve had the worst customer experience here ever. I just bought a microwave oven around 6.15 pm today and took it home to realise that it’s a damaged unit. I immediately came back to the warehouse and had to go through worst customer experience from a check out counter operator who is barely out of school by the looks of it. When I returned to the shop with the damaged oven I found some space on the counter and kept it and she started saying that I have to wait till she finishes the queue. I waited aside and when she Started talking to me she made me so angry and I had to tell her to control her attitude. She responded to me as I am burden to her. Never said anything apologetic on behalf of the store to comfort me. She instead said that she is a just a check out operator and has nothing to do with broken goods kept on the shelves. This check out operator felt so entitled she didn’t even bother to smile or engage with me to ask about the inconvenience caused. It was around 7.30 when I returned back to the store and she was the only one at the checkout and half way through another operator came and helped me so the transaction. I felt so helpless as this cashier made me feel so small with her very sharp attitude and words. Shame on you warehouse for employing this type of people when there are so many good people out there waiting to get a job. The good people who worked here are all gone and now I don’t even feel like going there anymore. Tye management should take full responsibility for having such a rude girl at the checkout counters. 03/08/2024 at 7.30 pm.
Serious Staffing Issues at New Lynn BranchnnThe lack of staff at The Warehouse New Lynn is a huge problem. Customers are left waiting in massive lines for far too long, and the overall experience is frustrating. I've called the store four times in one day and had to wait up to 27 minutes just for someone to pick up the phone – this is simply unacceptable.nnIt’s clear this branch is severely understaffed. The Warehouse needs to address this urgently by hiring more staff. Customers deserve better service, and the current situation is driving people away. Please fix this!
Big day out at the red house looking for a vacuum cleaner and scored this deal on the mako commercial number. Got a few boogie boards to surf out the last of summer.nnWas so impressed with the range and price that I couldn’t pass on the 24 pack of Pepsi max sugar free. Wife nearly talked me into the set of draws for the olds and I had to stop her from buying half the underwear section out.nnSterling ArnetnKakapo Business Sales
I just wanted to say Thank you to the girls who worked there tonight. I was waiting around to get my pay so i thought i’d be cheeky and use my afterpay while i wait for pay to come in. Got up to the counter and my card was expired in a month hence i was not able to use afterpay. The ladies there were very patient and kind and assured me when i was ready and sorted out a payment to go up to the front. You guys made a very awakward situation less daunting especially with a line of people behind me and i just want to say you are appreciated.
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