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The Warehouse

  1. Henderson
  2. Waitakere Department Store

Reviews, get directions and contact details for The Warehouse

The Warehouse

Story

Get that Bargain Feeling at The Warehouse!
This location page is not monitored. Our team will be able to help you on our main Facebook page: https://www.facebook.com/TheWarehouseNZ/

Address: Railside Ave, Henderson, 0612, New Zealand
Phone: 09-836 3892
State: Auckland
City: Henderson
Zip Code: 0612


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info

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Reviews
I've seen some bad reviews recently so thought I'd add a positive one based on my experience yesterday. I am postpartum so struggling to find clothes I fit that are affordable. Finally after looking for what I wanted at other shops where the clothes didn't fit me AND were very expensive, I went to the warehouse and found what I was looking for, and they were cheap too. I asked a long haired blondish woman who was absolutely lovely, about sizing, because I was carrying my baby it was hard to try things on. She was very accurate and my clothes fit perfectly. Thank you!
ABSOLUTE WORST EXPERIENCE:nI went to try on a few things, there was no one around the clothing room and a door open so I went in tried what I needed on. There was tags and hangers in there already. I was then accused of stealing by two lady’s who were obviously ment to be manning the clothing rooms. I offered to go into the clothing room and lift my shirt to prove that I wasn’t- I opened my brown paper shopping bag to let her look. The attitude and assumptions that were put onto me made me feel so uncomfortable! She then said she’d check the cameras without looking at me and just walked away… I won’t be going back. Staff attitudes are disgusting ! No sorry, no actual proof of anything ? I understand you may get thieves but you can’t just walk around accusing anyone of stealing with our proof and to be so rude about the whole thing ! Will not be going back.nYou need to something about your staffs attitudes and the way the approach things.
My friend brought a book and forgot to print out her receipt. They told her that she didn’t buy it and told her she has to pay for it when she already did. Now she is banned for 2 years! Bro look at the cameras and pay attention to ur customers at checkout!!
Useless staff. I gave up trying to get a bed frame Too heavy the staff just looked at us and turned away. There was also too much clutter and pallets that prevented us from pivoting and moving the frame. The place is also riddled with shoplifters. Keep an eye out
Worst customer service ever. Thankful to the phone CS who were very supportive in talking to the store Manager.nnBoth the Manager and the lead at the counter that day were stubborn and a waste of time.nnIf you make a mistake, own it and deal with it but don't make customers come back again because you are too lazy to do paperwork.
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