The Promenade Cafe

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Address: 120 Commonwealth Ave, Yarralumla ACT 2600, Australia

Phone: (02) 6269 8810

Website

State: Australian Capital Territory

City: Yarralumla

Zip Code: 2600

Opening Hours

Monday: 6:30 – 10:30 AM, 12:00 – 2:30 PM, 6:00 – 10:30 PM
Tuesday: 6:30 – 10:30 AM, 12:00 – 2:30 PM, 6:00 – 10:30 PM
Wednesday: 6:30 – 10:30 AM, 12:00 – 2:30 PM, 6:00 – 10:30 PM
Thursday: 6:30 – 10:30 AM, 12:00 – 2:30 PM, 6:00 – 10:30 PM
Friday: 6:30 – 10:30 AM, 12:00 – 2:30 PM, 6:00 – 10:30 PM
Saturday: 6:30 – 10:30 AM, 12:00 – 2:30 PM, 6:00 – 10:30 PM
Sunday: 6:30 – 10:30 AM, 12:00 – 2:30 PM, 6:00 – 10:30 PM

Update Info

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Reviews

Very well presented and the food very well served.

 6 years ago (04-06-2018)

I visited on Sunday for dinner buffett, the restaurant were about 60-70% full, but boy they struggled! 

My overall review: 
I should have trusted the customer reviews mostly 1-3 stars, not the name value of Hyatt. 
 
My recommendation:
If you are reading this, opt out and go somewhere else. Your money will be better spent elsewhere (you can easily to 2course dinner incl seafood main else where for this price)

Service:
Most of the staff were quite novice and seemed very new/ nervous about what they are doing. 

Sophie at the counter (the first person you are greeted by and the last person you see when paying bill) had this weird ego in her attitude and was ingenuine in her customer service. Not a good first impression nor last impression. 

The two combined, very awkward, floaty and uncomfortable atmosphere and service.

I made 2 phone calls for my reservation to ensure I get ideal sitting for my mother with limited mobility. upon arrival, we found no reserved for us, but instead they just sat us at any table. When asked about my special request for more accessible table, the answer I got from Sophie "but we havent got anything recorded for you" (not my fault is it?), and just looked at me and waited for me to sit at this table i didnt want to be sitted at. no apology until I implied that I need to be apologised for this. 
Just really strange kind of service. 

Food:
Their hot food selection is good, and salad variety was good. Tap water only incl in your $75 buffet (no filtered water or tea). Seafood on offer was prawns (good), oysters (okay, small, ive had better at other seafood buffets), crabs (served cold, must be low quality and frozen, almost tasteless)

Cheese section was messy, cheese not replenished, dried up cheese pieced just lying around on the board. 

Deserts are quite good, but the desert counter disgustingly unclean. The ice cream scoop holder looked like it hasnt been changed all day (a cheap chinese buffet i went to in usa did better than that)

 7 years ago (06-10-2017)

Had buffet $78 each. Cold oysters Kilpatrick. Overcooked, tuff prawns. Salad selection was minimal and basic. Hot food selection was also a let down. The dessert selection made the meal worth while. I'll never eat there again.

 8 years ago (15-06-2017)

Perfect service.

 7 years ago (16-05-2018)

I can say it is one of the best buffet restaurants in Canberra. Good food, good environment and proper service. But we are a little bit disappointed because it has no hot drinks included and plate collection is a bit slow. 這可算是坎培拉最似樣的自助餐, 晚市 $75-85元, 但沒有飲品提供

 9 years ago (21-05-2016)

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Reviews, get directions and contact details for The Promenade Cafe

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