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The Grosvenor

  1. Timaru
  2. Timaru Restaurant
  3. Timaru Bar
  4. Timaru Lodging
  5. Timaru Food

Reviews, get directions and contact details for The Grosvenor

The Grosvenor
Address: 26 Cains Terrace, Timaru Central, Timaru 7910, New Zealand
Phone: 03-687 9190
State: Canterbury
City: Timaru
Zip Code: 7910


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Reviews
This hotel is very dated, it has spent a lot of money stabilizing the building and refreshing some of its rooms which look nice now. Unfortunately, they are not well laid out with very thin walls meaning that EVERY noise in the adjacent rooms is heard. I stayed on the second floor in the renovated rooms. The hotel guest next to my room came in at 12.30am with what sounded like takeaways. After their room door being slammed, shaking the wall/headboard which woke me up, I could hear the paper crinkling on the packaging.nThe restaurant attached is not really a suitable venue for a hotel it is more of a pub with gaming area and as female business traveler it is not inviting. You don't need anything fancy but a safer environment with less focus to gambling would be better. Cheap coin slot machines do not encourage family type local clientele or for an average tourist or business guest to stay and eat.nThe hotel has potential as Timaru is very limited in terms of good business and tourist travel properties, but it needs to assess what type of client it is trying to attract and what they might want in terms of service/amenities. Staff were nice but not really professional, needed a bit of training. This review is not meant to be offensive to the site, more to give feedback that hopefully the hotel will consider, as they really do have a large market opportunity to tap into if they are willing to stretch. Timaru is very underserved for good hotels and food.
We dined for lunch today, meals were fantastic.nSpecial mention has to go to Destiny duty manager she always provides exceptional customer service & has a wonderful personality.nHowever today she excelled as she was running solo & brought her A-game with her customers despite being incredibly busy!nThanks again Destiny nTriple 'S'
We hate having to give a bad review but sadly we don’t have much choice. The hotel is extremely dated and in need of a complete update to bring it up to the standards customers deserve.nnThe carpets were filthy in the bedroom, the shower so basic, the doors were all chipped and we felt as though we needed a good wash when we left.nnOn a positive note the bedding, other than the quilt was clean as was the towels. The staff were friendly and the restaurant was welcome if you wanted an average meal. The free car parking was the only good thing about our stay. Than goodness we was only there for 1 night.
The location is convenient, kinds center city, with many restaurants within walking distance. The room had a fridge and an electric kettle each. The bathroom had very very very strong water pressure. No elevator
Had one of the old room yeah yeah I know you going through a temp for the past 12 years bla bla bla however the old rooms could at least be a bit better in terms of maybe have a head board on the bed, or sand the side tables so there is no water stains, maybe a fridge?? Argh and the shower, look the pressure is fabulous BUT for the love of all things holey please get shower curtains that reach the floor and maybe have some lead on the ends so it does not wrap upon you when showering. Speaking if that though do the shower curtain get changed every room turn???? Also be prepared the only coffee that is available is the instant in your room and if you are there for more than 1 night they give you sachets of milk powder there after. Rooms are also terribly musty.
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