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Reviews, get directions and contact details for The Good Guys Ipswich

The Good Guys Ipswich

Story

Doing Good since 1952!



"The Good Guys is where you’ll Pay Less Every Day on a wide range of appliances and electronics across Australia. Since 1952, we have provided families with the latest technology and appliances, including fridges, ovens, dishwashers, vacuum cleaners, TVs, computers, laptops, tablets, gaming, wellness, heating and cooling products from all the big brands. Shop in-store, over the phone or online to find great deals!"
Address: 190-194 Brisbane Road, Booval, Ipswich QLD 4304, Australia
Phone: (07) 3810 8000
State: Queensland
Zip Code: 4304


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Just tried to buy a new Motorola mobile phone since my mobile [supposedly 4G & 5G capable] no longer works due to the 3G shutdown. However The Good Guys were not prepared to state that the new one will definitely work considering the network changes, making a suggestion that I could always make a warranty claim or try changing to a new sim card if it didn't work??? Duh! ----- If I buy a new phone I expect to be able to walk out knowing that I can make phone calls
We once again had a great shopping experience at the Good Guys Booval store on 11/8/24. We were served by Michael, our go to salesman there. We have had Michael serve us on several occasions, and it doesn't matter what we are looking for, he can tell us everything we need to know. He is very well versed, and it is a pleasure to have him to deal with.
I purchased a freestanding dishwasher and picked it up today. Unfortunately, I discovered that the staff no longer assist customers with loading goods into their vehicles due to product handling policies. If this is indeed the case, this information should be clearly stated on the website so that customers can prepare accordingly. I had to load the dishwasher myself, and I am very disappointed with the service.
After purchasing a faulty new Samsung TV, Samsung were unwilling to assist even though it was covered by warranty. However, The Good Guys Ipswich arranged for it to be repaired under warranty through The Video Factory. Excellent service! Thank you!
Very disappointed with my interaction today with the good guys booval.nWent to purchase a portable aircon.nPurchased after talking to a staff member and paying for the item.nGo to loading dock to pick up the portable air con and was told that they won't load into my car if it isn't up right.nHaving two bulging discs I cannot lift.nReturned to counter for refund.nWaste of my timenNow purchasing for a different retailer and staff their happy to help.
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