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Officeworks Ipswich

  2. Amberley Furniture Store

Reviews, get directions and contact details for Officeworks Ipswich

Officeworks Ipswich

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.

Address: Riverlink S\C BG6 Downs St & Terrace, Ipswich QLD 4305, Australia
Phone: (07) 3810 0900
State: Queensland
Zip Code: 4305


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
Just wanted to let you know that your staff member Brandon is awesome. I went in today to do some printing but couldn’t get my laptop to work 60 year old technically challenged woman Brandon patiently helped me with the Internet and organised my printing. Very helpful and professional.nIt was much appreciated. Thank you, Karen Angel
Visited 3 times in as many days recently, each time it was too busy for the amount of staff at the service area. So you’re waiting in line while there’s only one person service 1-2 on printing and one floating around not doing much. The first time I went I explained what I needed a cable to be able to do, I was given one, it didn’t work so I came back, explained what I had didn’t work and again explained what I needed and was given another one, it didn’t work, came back again, asked again, was given one that works but wasn’t given any options, was spoken to this time like I was inconveniencing him. I won’t be coming back to this store and would discourage others.
Came to this store on Tuesday morning 7 May 2024, to get my passport size photo taken and print. Young lady at the entrance is nice and helpful. But then I had to go to the printing desk to be served by another lady. Printing desk only have 2 ladies that work that day. But the lady that served me showing me thise rude, disrespect behavior with no care in the world towards me. Throwing constant negative response to my questions instead of replying with knowledge. I will try not to go near this store again giving this negative experience. If I need Office supply better go online so I don't need to face this kind of rude behavior. If I need to get ink or device, I better get it on the yellow-black company.nnFYI, I went here to get the same service, which is passport photo for visa to Europe, the guy that did it is helpful and have a good customer service. But clearly this lady that serve me have too much going on in her life that intervene with her work.
Every time I go to Officeworks Ipswich there's a queue waiting for the printers. You need more printers, and the ability to recharge cards at the machines. It's ridiculous needing to wait in the service counter queue for a top up of a printer card. After waiting 15 minutes to access a printer, I wasn't giving up the printer just to recharge my card. There's 5 photo printers, which are rarely used, get rid of a couple and install extra printer/copiers. You'll get far more money & customet satisfaction that way, and far more staff satisfaction also as they won't bear the brunt of customer frustration created by management not progressing with customers needs.
I have visited this location a few times now and each time I have noticed a distinct pattern. The customer service at the front counters is amazing, but every other staff member in the store acts like you're a massive inconvenience to them. One of the staff members today ran into my trolley and then told me very condescendingly to leave my trolley to the side to grab my items. I had my 2 boys sitting in the trolley so it wasn't a reasonable request to ask me to just leave them unattended in a trolley while I grabbed a few items. I won't be back.
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