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The Good Guys Bundall

  2. Bundall Store
  3. Bundall Furniture Store
  4. Bundall Plumber
  5. Bundall Electronics Store

Reviews, get directions and contact details for The Good Guys Bundall

The Good Guys Bundall

Story

DoingGood since 1952!

Address: Unit 1A, 1AA & 1AAA 13-17 Upton Street, Bundall QLD 4217, Australia
Phone: (07) 5553 1300
State: Queensland
Zip Code: 4217


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
We have bought numerous appliances at the GG Bundall. Always found the best service and price and never bother going anywhere else now.nThe new coffee machine this weekend is great! Loving our Espresso’s. Thanks Simon, you’re a Good Guy!! .
Christina. M at Good Guys Bundall you are absolutely amazing. Your customer service and product knowledge of the Fisher and Paykel Washing machine, and LG Fridge two major items purchased by me was astounding, I felt very confident purchasing these goods from Good Guys Bundall, because of Christina's Friendliness and Informative product knowledge, on two items that were very important to me.nnFor so many years I had not purchased big items from Good Guys Bundall, I just didn't get the right service, until the day I was shopping around and popped into Good Guys Bundall, and met Christina M.nnI couldn't have asked for someone more helpful to me. Everything I needed to know Christina helped me, if she didn't know something, she so graciously and kindly found out what I needed to know.nnChristina helped me make my decision to purchase so much easier and I felt extremely comfortable confident with her, that I purchased my Fridge and washing machine the very first day I met Christina.nnWith Christina's help again, I returned to purchase a microwave and yesterday I purchased an Asko dishwasher.nI had not known much about dishwashers but with Christina's incredible service and trust, I had no concerns about purchasing something I came to know, to be top of the range. Christina M. made my decisions to purchase easier with her amazing gentle manner, it was so enjoyable and fun nnThank you so much Christina M.nI have told my family and friends about Good Guys Bundall, because of you.nI have a kitchen to renovate and I'll be back at Good Guys Bundall, asking for you.nnIt's very important and special to have someone you can trust when purchasing big, lifetime items for your home, so to have someone like Christina M. to help innsuch important purchases, I have felt extremely lucky to have someone like Christina assist me in every way.nnThank you Good Guys Bundall for having someone who is clearly an asset to your company and mostly Thank you Christina I'll be back again and again.nnMany Many Thanks
DO NOT BUY from The Good Guys Bundall or LG – Extremely DisappointednnWe bought the LG washer-dryer combo 16/9kg thinking it would be convenient to have both functions in one. But after 7 months, it’s been nothing but a headache. This machine produces excessive lint, to the point it causes allergic reactions, and there’s NO lint filter to catch any of it. The design is ridiculous, and there has been zero resolution despite many attempts to get help.nnWe’ve contacted The Good Guys and LG multiple times, including through the ‘Gold Service Extras’ team – and have gotten no real assistance. The customer service is scripted, unhelpful, and the staff clearly don’t understand the product.nnWhen my mum visited the Bundall store with damaged clothes, hoping for a solution, she was met with disrespect. The staff were dismissive until I stepped in and spoke fluent English – only then did they show basic respect. It was obvious they were taking advantage of the language barrier.nnEven worse, when she asked to speak to a manager, a staff member tried to silently signal her colleague not to get the manager. The manager eventually came, but had the audacity to say, “If I refund you, we lose money” – which is completely unethical and a total joke. We’ve had the machine inspected already, and even the technician admitted it produces excess lint. Still, they refuse a refund or replacement, saying there’s “technically no fault.”nnThe whole experience has been repetitive, disrespectful, and frustrating. We know our consumer rights under the ACCC, and this is a clear violation. Instead of taking accountability, both LG and The Good Guys keep pushing useless suggestions and wasting our time.nnThis machine is a total failure in design, and even a $300 unit would do a better job. It’s not practical for everyday use, and the effort needed just to maintain it is insane for something this expensive.nnWe’re so disappointed. We were excited for this purchase, but now we wouldn’t recommend LG or The Good Guys – Bundall to anyone. If you want good service, go to Harvey Norman. We’ve never been mistreated there, and they actually know how to help customers.nnThis whole thing has been a massive waste of money and time. LG needs to own up to the fact that this product is not up to standard.
Great deals and price matching. The staff are knowledgeable and patient and will give you the best deal they can. Deliveries are quick and seamless too, and at $85 for premium, which includes unpack, set-up and removal of the old appliance, you couldn't ask for better.
Our sales lady, Saban, was amazing! Not only was she knowledgeable in the tv we wanted but she gave us an awesome price! We also bought a Breville coffee machine and once again an awesome price then when she checked again the price has reduced further because of a store wide sale so a further refund! Thank you so much! Such a pleasure to deal with!
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