The Doctors New Lynn

The Dr's are good, but it's nearly impossible to get an appointment with them. I needed to see a Dr any Dr and called them mid week to make an appointment and was told there was a phone appointment available for the following week Tuesday about 5-6 days away. I also called them on Monday this week and was told there were no appointments available with a female Dr until next month about 2.5 weeks away. Unfortunately a common occurrence. They just have too many patients/too few Dr's to be able to cope.

Terrible service, only place where they ask for payment first before seeing the doctor. Been with them since 2005, seen drastic changes over the years. It's all about money at The Doctor's New Lynn. Administration of injection with our multivitamin vial is $25. what a ripe off. Quick to charge in phone consultation or phone repeat prescription you can be notifiedin minutes. VERY IMPORTANT the doctor may not be able to diagnose your sickness promptly as they did in my wife's case on 2 occasions unless we insisted for a Specialist referral. Today's visit was jam packed with about 30 patients and the receptionists surely not friendly and if you call the phone wait can be long, ask for appointments and if lucky you MAY get after a week that is if you are lucky and if you get understanding reception answering your phone you are in luck. An Asian mother with a small baby in arms was also not spared, she voiced herself loud n clear today. Definitely NOT recommended to enroll or never visit at all. Go find yourself other GOOD competent doctors practice who understands, better in diagnosis and not in a rush with good service unlike The Doctor's New Lynn. Surely we decided to change to another doctor's clinic.

The receptionist didn't seem to know what he was doing or saying, I just needed a prescription from my GP, he sent me to the nurse only for the nurse to be unable to give me my prescription. The next day their phone operator was extremely impatient and rude to me for just asking a few confirmation questions, and at the end of the phone call he asked me if I needed anything else I said no, he replied with a very rude "fine!". Is this how you should treat your patients? Would you like it if your patients treated you the same way? 1 star only because my doctor is actually very kind and patient.

Google should have a 0 star option. Don't waste your time here if you are not enrolled. I booked an casual appointment over the phone. After everything was confirmed, I drove an hour and when arrived, reception told me my appointment was cancelled by someone and they 've put other patient in. Either wait for 2 more hours to see a doc or re book for another day. I asked why my appointment was cancelled, they just said don't know, their system is bad. What a poor excuse.

I've been attending this Practice for close to six years now seeing various Doctors. For the past four years with Dr Satya, who is superb. Great team of nurses at the practice who are so kind and caring. Reception team is great too. Highly recommend.

I took my mom to there today. I had no idea what Dr. Sinnathamby rushed for. What even worse was, we were back to discuss the results. The doctor knew it but he didn't specify it on the note. The receptionist said we would need to pay the same price like we first came. How bizarre. Well, I didn't pay the full consulting fee at the end. What confused me was, don't they have the policy to face such an issue? If I didn't question about the fee of $90, what would happen? overcharge?

I'd say the doctor I saw was pretty awesome and gets A for effort but I'd have to give 1 star coz I just paid $90 consultation fee for nothing. I conclude that it is the receptionists fault, they should have done thorough and proper screenings at bookings so we as patients don't waste our time walking into a clinic at a designated time with hopes high that we are getting our money's worth! I was asked to pay another $70 for a mere measles shot which we get for free in an underdeveloped country!! At the end of the day, I walked home trying to figure out where I'm gonna go to from here, with nothing done, so much for booking one week early with them, I was so looking forward to this appointment. If the receptionist had dug a little deeper and gotten more info then she would have consulted with any doctor and cancelled my appointment or advised me otherwise, so I wouldn't have to waste money coz it doesn't grow on trees, people sweat for a life here, and y'all just sit there and take it. Thanks

My entire family have been with this practice for well over 25 years. It has changed drastically. I've held off posting a review for a very long time. You can never get a booking, when you do have a booking it's guaranteed you will be seen at least 1hour later than you were booked in for. We have several occasions where we've had to sit in the waiting room for 2 hours past our booked appointment to finally be seen. Reception can be very abrupt & rude. Doctors are doing the best they can with the very limited time they have with each patient. You will feel rushed, because you are being rushed. We are all moving & enrolling elsewhere. It's become very stressful seeking any healthcare and assistance at The Doctors New Lynn that often times we just deal as best we can to try avoid seeing a Doctor because it takes a lot to deal with this place! Value your health & your sanity. You & your family deserve better healthcare than this place is fit to provide. It's not worth coming to this clinic. This clinic is a headline over something gone wrong waiting to happen. Profit over healthcare. Patients are just numbers & $$$. To the person replying to these messages. Please save your time copying & pasting the same reply to every complaint.

Hopeless. Totally agree that they’d be listed as top 10 Auckland’s worst clinics. Far too many patients for number of doctors. Cant see a doctor for appointment for at least 1-2 weeks. Walk in sessions useless - they say open all day, you arrive, and they say no walkins. Honestly, don’t bother. I’m out and enrolling with another clinic. Should have done it ages ago. That’s my fault.

If I could give no stars I would. Every time we go to get a prescription it’s wrong. Either the wrong dose, wrong medication or the prescription wasn’t filled correctly. The latest one was sent to some pharmacy 3 hours away that I visited 3 years ago. Asked for a new one, rung them at least 10 times, over a week and a half later and it’s still not sorted. I don’t know how much time I’ve wasted trying to get it sorted. Doesn’t matter whether I go in person or call they still can’t get the prescription right. Sick of the constant incompetence and long waits for things to be done incorrectly. Will be going elsewhere