The Cake Factory

Reviews, get directions and contact details for The Cake Factory

About

The Cake Factory is a cake and cookie wholesaler in Perth. We pride ourselves on quality, service and guarantee all of our products.

Products

Cakes & Tortes, Cheesecakes, Pies, Tarts, Catering Slabs, Catering Slices, Individual Cakes, Cupcakes, Pastries, Petite Cakes, Specialty and Novalty Cakes, Occassion Cakes, Number Cakes, Wedding & Engagement Cakes, Muffins and Cookies

"At The Cake Factory, we are bakers and wholesalers of delicious cakes, cheesecakes, cookies, birthday cakes, pies, muffins, slices and tarts. We deliver fresh daily produce to cafes, restaurants and catering business all over Perth, as well as sell direct to the public in our retail cake shop in Malaga.All of our cakes are made fresh daily in-house in our factory in Malaga, and we guarantee quality of all of our products. In addition to our menu of delicious cakes and treats, our talented team of cake makers here at the Cake Factory can also help bring your custom cake designs to life.To find out more about our cake range and how we can custom design some of the best occasion cakes right here in Perth, please visit our website."

Address: 2/24 Milly Ct, Malaga WA 6090, Australia

Phone: (08) 9248 8996

Website

ua.moc.yrotcafekac@ofni

State: Western Australia

City: Malaga

Zip Code: 6090

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

We placed an order for an Oreo cheesecake for my son’s birthday that was on a Monday. When we picked it up it was still frozen solid and the lady apologised and said it was because we ordered it for after the weekend. She told us to leave it out of the fridge for an hour and half to defrost, normally takes an hour but she said in the cold weather to leave it an hour and a half. We did that. We took it out of the fridge at 5:30 pm to take to dinner, it sat out on the table at the restaurant until just before 8pm and it was still mostly frozen about 2cm of the outside edge was the only thawed part, water had pooled all over the bottom cardboard and box due to the cake defrosting.nnI’m really upset that you would sell someone a cheesecake that was still frozen for $55 and say it was because we ordered it over the weekend. The cake sat out of the fridge for a total of 4 hours and was still frozen and frosty kind of tasted a bit crystallised, the base was almost impossible to cut through, and the cream swirls were still hard.nnIf a cake is ordered to be picked up on a Monday there should be a warning that the cake will be received frozen because I always thought they were fresh.nnWe have been buying cakes from the Cake Factory for many years and often buy cheesecakes and have never had this problem. The company obviously doesn’t care because I sent this complaint via email 2 weeks ago and got no response, I have been completely ignored, very bad cake and even worse customer service. I don’t recommend buying a cake from here they are frozen and not fresh.

Ordered 3 honey cake log. It doesn't look like honey cake or taste anything like honey cake log. I thought it would come in separate box each honey log cake.nnIt came in a big box with 3 log cakes inside.nnAlso ordered a chocolate mudcake.nnDidn't expect it to be that small. It came in a huge box with a tiny little cake.nnIt was not quite what I expected of the honey cake and chocolate mud cake.

Picked up cake for a 90th birthday. Decorated well but the cake was dry & stale just as stated in some other 1 star reviews. The hard butter cream which was way too thick was layered with the jam & it was supposed to be cream not butter cream. Very disappointing because when you pay that much for a cake the quality can’t just be in the decorations. Had so much leftover cake because of its taste. What a waste.

Cake tasted horrible, it tasted old and stale. The sponge vanilla layers were very  hard to cut into, the frosting had a oily residue to it. The custard tasted really bad. Very disappointed. If could give zero reviews would.

ordered a honey cake log when i picked it up i was blown away at how disgusting it was, it was abhorrent and tasted like a log a tree log, to my surprise the boss Michael had put a tree branch in it. Absolutely atrocious behaviour and a bad store

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