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TBSM

  1. Mortdale
  2. Bonnet Bay Bicycle Store

Reviews, get directions and contact details for TBSM

About

Established 1997. TBSM offers the very best in bicycle retail. Specialized Bicycles exclusive dealer for Sydney's St George Region. Giant Bicycles dealer.

Story

Offering the very best in bicycle retail. Specialized Bicycle Components exclusive dealer for Sydney's St George region. Giant Bicycles dealer. 400sq m store offering a diverse and large range of Parts and Accessories and a Genuine Shimano Parts Authorised Service Centre. Over 20 years Bicycle Retail Experience.
Visit us online TBSM.com.au

Address: 44 Pitt St, Mortdale NSW 2223, Australia
Phone: (02) 9586 0138
ua.moc.msbt@selas
State: New South Wales
City: Mortdale
Zip Code: 2223


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
I’m not sure where these bad reviews are coming from, but the staff that I dealt with were fantastic. I spent over 3 visits and several hours picking the fella’s brains about a new D/S MTB and they were amazing without me handing over a cent yet. Eventually I settled on a bike and spent several hours again picking out gear. The guys didn’t push me to buy anything I didn’t already want and certainly were helpful, polite and fun throughout the entire experience.
7 years ago (28-01-2018)
I went there to get some things for my husband. Customer service was lacking and I really felt like I was an annoyance to them at the time. I had brought stuff online and that was great. My husband went in there 2 weeks later and got the same experience. He wanted some knowledge on how to do something and was brushed off an idiot who didn't know anything. That was by the manager too
8 years ago (20-05-2017)
Not sure where the bad customer service ratings have come from but every time I've gone in there I've always been approached by staff and asked if I needed help. Probably people begging to have their hand held in every shop they go to.
8 years ago (23-05-2017)
Very helpful staff even via email!
8 years ago (25-08-2017)
Working in customer service myself, I felt like a intruder in the shop. After been walked away from by multiple staff members I finally cornered a staff member to help me with a purchase, all completed reluctantly. The staff have zero customer service ability unlike their shop which was packed with gear. Better service from McDonalds!
9 years ago (04-01-2017)
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