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Sydney Tools

  1. Mitchell
  2. Australian Capital Territory Hardware Store

Reviews, get directions and contact details for Sydney Tools

Sydney Tools
"Australia's largest wholesaler and retailer for industrial tools, consumables and accessories for almost 20 years. We have a strong reputation for offering the best brands at the best prices. Some of our major brands include Milwaukee, Makita, Dewalt, Hikoki, Festool, Paslode, Ramset, Husqvarna, Stanley, Fein, UniMig and Cigweld. We supply to all industries including the construction, mining, agriculture and the automotive industry."
Address: 2/101 Flemington Rd, Mitchell ACT 2911, Australia
Phone: (02) 8199 1188
State: Australian Capital Territory
City: Mitchell
Zip Code: 2911


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM

Update Info

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Reviews
First day received my tool box and found out there are 3 big dents. Asked for store credit and they would only offer $100 Credit. After that I asked for the replacement one or higher partial refund because the dents are pretty big. They did not reply and I followed up another email still no reponse from them. Very disappointing customer service. Would not recommend
Came into Sydney Tools Mitchell a few months back looking for a welder but wasn’t sure which one to get. Jarod was incredibly helpful from the start, he took the time to explain everything clearly and answered all my questions. I ended up coming back two more times with more detailed questions, and each time he was patient, knowledgeable, and keen to help. I really appreciated his service and would definitely recommend speaking with him if you’re after solid advice and great customer support.
Firstly if you navigate here maps will send you to a giant storefront with all the bright red signage. But no door. No the street address, what looks like a storefront is actually the back. There's a double door there but don't be deceived as some fool thought it would be better to have the customer entrance around the other side in a dinky cramped carpark mixing it up with the tow trucks dropping off broken down cars and the big delivery trucks going to loading docks - park at your own risk. Their website stated the item was in stock but again don't be deceived as they didn't have it. I was told don't trust the website at all and rather ring to see if the item is there at all. So indeed let's question why have a website showing stock levels at all. You'd be better off ordering online than wasting your time going in. This is a consistent attitude from Sydney tools though: rubbish systems, bad store layouts, disengaged staff. There's so many other options now that I, and likely many others, are going to vote with their wallets and go elsewhere. Do better Sydney tools.
After much research I purchased some long coveted items and was attended to by Liam. Great service, great guy, knows his stuff. Could not help with the price but that was fine as I payed what I thought it was going to cost. Helped me out to the car, did the heavy lifting and even got some extra padding to protect my purchase.
I showed up to the store in a bad way, no money, needed tools for a new job, ect.nI couldn't speak more highly of Chris. He spoke with me about my job and what tools I'd need. Chris swapped items in stock makita tool bundles just so I could get the best value for money and not be sitting with tools I would never use. The manager of the store passed me a hostage rescue style note asking if I needed help! That's how hard he worked for me, his co workers thought he might be kidnapping me! He also has an incredible knowledge of the tools we looked at, literally saved me hundreds by educating me about how there were better tools for what I needednI couldn't be more grateful for the hard work he put in he made it look easy though
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