Swarovski Boutique

Reviews, get directions and contact details for Swarovski Boutique

Address: 239 Heaths Rd, Hoppers Crossing VIC 3030, Australia

Phone: (03) 8742 4206

Website

State: Victoria

City: Hoppers Crossing

Zip Code: 3030

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

I absolutely love Swarovski.  I went to purchase a gift for a close friend who had come to visit for a short trip.  I was served by Sophia, who was lovely and super helpful, and went above and beyond.  Thank You so much

I’m very happy with customer service of Swarovski…. Especially with one of employees her name is Sophia… she listened me carefully Understand my problems and provide best solutions to me…great experience with great people in the shop…all products are really nice with wide range of varieties as compared to other stores.. price is also reasonable with no compromise in quality… definitely go again in this store.

Very unhappy with your service! I went into the shop today 24/8/2022 about 4:00pm. The male service person Jack showed me two types earrings and told me the price on tag. I am happy to buy one of pairs . $175.00. But when I ready to pay for it ,Jack told me the price is wrongly marked. The price should be $385. He just say that is someone's fault not even a sorry or apologise mentioned. How can your shop put the price not following a businesss law? There was a lady assistant there too.  I don't even want to give you one Star .

Was my first time visiting a Swarovski store and was incredibly pleased with Alicia and her amazing service. Thank you so much for being so patient with me and helping me find a gift for my mums birthday. A lovely sales assistant and a true asset to your company. Will definitely be coming back

Was great before  Christmas, But the current  Stock is tacky very disappointing

Went to the store to get the annual 2021 ornament christmas star in crystal color. Been told by staff that there's no such thing as it only comes in gold. I mentioned that it comes in 3 different colors and it always come with the clear option. Been collecting it for years and I specifically check it if it's available in the werribee store. Staff kept insisting that its not available and maybe I'm after the 2020 style. Left and just did a click and collect in swarovski emporium instead.

I believe that Rachelle from the Werribee Swarovski store is the best! I mean that with all my heart. Rachelle totally understood how much my item really means to me and told me that it had to be sent to Sydney. Rachelle was so much more than amazing in helping me as I became very emotional in letting it go into someone else’s hands but I just knew it was going to be very safe because of her. Thanks so much Rachelle. I appreciate you xx

I have come into the store 5 time in the past 2 weeks. Each time i walk in not one person acknowledges my presence and totally ignores me. I have been looking for earrings for my wedding and cant believe this awful customer service. This happened to me 5 times........

I have purchased many beautiful items from this store for both myself and my wife.  This Christmas 2020 being no exception.  Very well trained staff and good range.

I have visited this store for almost 5 times per year. This is located beautifully  near Myers in Werribee Plaza. The staff is well trained. Often I looked more than ten items and spent like more than 30mins and did not buy a single thing but staff were pleasant and smiling.  They are passionate and hardworking team members. They do their best to Welcome and help customers to find possible solutions. The store does contain new arrivals and beautiful products. I love this place and strongly recommend you. Many thanks

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Reviews, get directions and contact details for Swarovski Boutique

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