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Bevilles Jewellers | Werribee

  1. Werribee
  2. Werribee South Jewelry Store

Reviews, get directions and contact details for Bevilles Jewellers | Werribee

Bevilles Jewellers | Werribee
"At Bevilles, we believe that beautiful jewellery can help people feel fabulous! With more than 80 years delivering quality and affordable jewellery to customers we are passionate about the special moments jewellery can bring. Located in Werribee, visit us today for a wide collection of diamond rings, engagement rings, men's and women's watches, earrings, necklaces and more!"
Address: T119 Heaths Rd, Werribee VIC 3029, Australia
Phone: (03) 9974 3622
State: Victoria
City: Werribee
Zip Code: 3029


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I've gone to Bevilles in Werribee a few times now, I only discovered it not that long ago but I can honestly say that I've loved every experience. They have beautiful jewellery and I can always count on this store to have exactly what I'm looking for - even better, their prices are very reasonable, and they always have something lovely that I can afford. The workers there are fantastic, they're always so kind and helpful, and it really creates a welcoming atmosphere in the store. Highly recommended.
Normally their customer device is good, and I always come here to buy diamonds. this time went for a quick visit to pick up a specific item that I wanted. The lady was to rude, as if she didn’t like my presence and so arrogant. Felt very unwelcome. Anyway I got what I wanted and got out there as soon as I can. Go to some other store and avoid this one.
Ordered a ring. Paid in full and got told 2 weeks for delivery. After 4 weeks I tried calling the store but couldn't not get throu. Put a enquiry in throu the online customer care and got a response saying that it was in store ready to collect. Go into the store to pick it up and the wrong had been sent.
They need to fire one of the workers from that store. I received no help on a click-and-collect order from this store. I called to confirm it was there and the man was so annoyed and was being aggressive for no reason. He sounded like he would hit me if i was there in person and the phone was passed around three-four times to different staff as they didnt want to help me. As a retail worker myself, these people have not learnt about customer service and am very confused on how they got hired. They refunded my click and collect without me asking and said it wasnt there and I never ordered from here again. So glad i did not and whoever sees this should not no matter what the owner says as he is lying and I am sure he was on the phone.
This review is on behalf of my mother Rita Magro as she isn't able to write this herself. She was served by Cecilia at Werribee Plaza Bevilles and has said that Cecilia was extremely helpful and supportive. Customer service was above standards. Cecilia helped my mother to get her ring delivery changed to Werribee Plaza which is local to her instead of another store which was going to be much further away. Cecilia was very nice and easy to deal with. Thank you
Fantastic customer service! I’ve honestly never had such a positive experience with sales staff at any store before, the amount of care Naz put into making sure we got exactly what we were looking for is commendable. If you’re ever looking for a good jewellers, Bevilles Werribee is the place to go!
Horrible service. They took all my money upfront and said the order will be ready in 2 or 3 weeks. it's been 3 weeks with no update on my order. They won't pick up their phone either. At the time of purchase, we were misled to believe the item will be ready at the promised time, which induced the purchase. And now the promised time has passed and still no item. I will have to raise this issue further if I don't hear back soon.
Wasn't impressed with the purchase or the customer service when I tried getting a refund for the poor quality items.
What fantastic staff and they were all so pleasant and very friendly which made our shopping an experience. Alaya and April were so helpful and we would surly shop there again. Kudos to the staff and the shop at Werribee pacific mall
The staffs were very friendly. Helped us get the correct jewellery and watch. Very happy with the service. Will come back again.
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