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Springfield Medical & Dental Centre

  1. Springfield
  2. Queensland Dentist

Reviews, get directions and contact details for Springfield Medical & Dental Centre

Springfield Medical & Dental Centre
Address: 40 Topaz Rd, Springfield QLD 4300, Australia
Phone: (07) 3818 1211
State: Queensland
City: Springfield
Zip Code: 4300


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info

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Reviews
This practice consistently provides exceptional service to its patients, thanks to the excellent customer care from the front office staff. The team, especially Anne, goes above and beyond to make every visitor feel welcome and valued, treating everyone with genuine respect and kindness. Dr Jai is simply amazing – not only is he knowledgeable and professional, but he also takes the time to listen to his patients with care and warmth and doesn’t kick you out the door when time is up. His friendly demeanour and dedication to patient well-being truly sets him apart. I highly recommend this clinic!
I've always found the staff polite and efficient, toilets and waitroom clean. My family's Dr is beyond awesome she saved me life by sorting out my health issue she gave me many more years with my family . She is also excellent with my children. She always makes you feel like she's listening to you really listening and generally cares . Many Doctors see you write as script and move on as quick as they can to the next nameless face .
The doctors have great availability. My doctor - Doctor Angus - was so kind and caring. She never leaves my concerns unaddressed, and always listens to what I think is happening to my body. She is an expert on women’s health, and has been so amazing and understanding on my health journey. I am so grateful for her continuous care. She always goes far and beyond for her patients, often referring them to various tests to validate and address their concerns.nnHowever, all of the receptionists have been rude and unwelcoming. They do not have the professional attitude and all looked like they hated interacting with patients. Their bored expressions and tones are astounding, which pair perfectly with their lack of comprehension and lack of effort in understanding patients’ situations. This issue has been bro if it up multiple times in previous reviews, and is continuing to be swept under a rug. Either do better or find better receptionists.
Had a very disappointing experience at Springfield Medical & Dental Centre. My mother and aunt, who has a disability, arrived early for their 11:50 AM appointment and waited for three hours without being seen. Despite repeated inquiries, they were given vague responses with no clear explanation for the delay. During this time, they had to forgo lunch, and the receptionist took her break as scheduled, showing little empathy for their situation.nnTo make matters worse, after this lengthy wait, they were not even offered the option to reschedule or make another appointment. The lack of professionalism and communication from the staff was striking. I urge the clinic to improve its scheduling practices and provide better training for staff to ensure they handle delays with more empathy and efficiency. We specifically chose this clinic for its reputation for compassionate care, especially for people with disabilities, but this visit left us questioning that reputation. I hope these issues are addressed to improve patient experience in the future.nnIf I could give zero stars, I would. Very disappointed.
Dr Olivia has been our doctor for 10 years now. Olivia is so kind and caring and never leaves mine or my children’s concerns unaddressed. She always goes above and beyond to provide her continuous care to my family. She is an absolute expert in all areas of health, there is nothing Dr Olivia has not been able to help us with, she always finds a way to solve the problem. I always walk away from my appointments feeling physically and emotionally lifted from her positive and understanding attitude.nI would follow this wonderful doctor wherever she went.
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