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Spark Store Westcity Mall

  1. Auckland
  2. Waitakere Store

Reviews, get directions and contact details for Spark Store Westcity Mall

Spark Store Westcity Mall
"Connecting New Zealand with technology. Discover endless & flexible broadband plans, mobile phones, mobile plans & accessories with Spark NZ."
Address: 7 Catherine Street, S210, Level 2 Westcity Waitakere, Henderson, Auckland 0612, New Zealand
Phone: 09-836 9346
State: Auckland
City: Auckland
Zip Code: 0612


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:30 PM

Update Info

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Reviews
At the store face to face ask as much Questions about the product ensure to repeat when clarifying your plan, payment options & understand your bill. Don't take it easy or they will quickly brush you off signed, sealed & hopefully deliveerd in time.
Oh my!! Great team!!!! Specifically Geoff and Prajwal! Sheeesh too good, didn’t regret, excellent customer service! Loved it, would go again even if it’s just to say hi!! Facts
Jyoti was helpful. Although the protocols are present which makes serving customers difficult at times causing allot of backlash. The nature of the retail side of the industry, the staff all cop allot of things.
Worst experience! Don’t go there - manager rude - impatient and glares at you when you ask a question - very unhelpful - impatient and should not be in her job !
Worst customer service I have ever encountered. Rude, couldn t care less, Had to get manager to help me I think she was most rude and unfriendly of the lot. Was trying to get help for my elderly friend, they didn’t want to know or care. After resolving things myself I wish I had told her to leave spark and sign up elsewhere!
Customer Service was on point. Well informed
When I was buying my phone no one asked me for an photo id, when I went to enquire about my account i was told to produce photos first although there is no national Id we forced to carry in this country .the fact that I had a pin no didn't matter being customer for twenty years means nothing. Worst customer service ever. When I asked if I should change to Vodafone I was told yes. I was shocked at rude and obnoxious behaviour. I am not tech savvy but I do know good customer service. Vodafone here I come and would like to know Sparks response in light of these comments. Two other staff or customers carried on watching whatever they were and didn't bother to intervene. No wonder we were the only customers in the store.
The young employees think they can get away with treating older people as though they're all a bit thick. Can't complain about the service as there isn't any. The Manager was eating in the store. She was very loud and not at all accommodating any listening skills.
Saw the guy Zabair needed massive Data Package being on Holiday with No WiFi Absolutely Outstanding Behaviour He Just Sorted IT Top Shelf Bloke AAA+
Worst customer service. Bought Samsung galaxy note 10 plus 3 weeks back they took more than two weeks to activate my sim card no proper communication from staff I have to personally come to the shop asking what's going on with my sim card staff couldn't figure out what's the problem. I am still waiting for my Samsung watch which hasn't arrived yet. I never seen such poor level of customer service won't buy anything thing from this shop ever.
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