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Furniture Zone Henderson

  1. Auckland
  2. Waitakere Store
  3. Waitakere Furniture Store

Reviews, get directions and contact details for Furniture Zone Henderson

Furniture Zone Henderson
"Who We AreFurniture Zone has stores around the North Island, all of which stock and sell great quality and value for money furniture and beds.With a variety of different finance options available, including Layby, we make it possible for all New Zealanders to furnish their homes in style.Spruce up your lounge, dining room or bedroom. Just pop into one of our stores today and say hello to our friendly Store Managers. They’ll do all they can to make sure you take home something perfect for you at a price that’s right."
Address: Waitakere Mega Centre, 5 Vitasovich Avenue, Henderson, Auckland 0612, New Zealand
Phone: 021 545 607
State: Auckland
City: Auckland
Zip Code: 0612


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Karen was incredible as a sales person, providing me with easy to understand information as a first time buyer and as a customer service rep who went out of the way to deliver the mattress to me outside her work hours and my place wasn't even in her direction. On top of that, she even kindly out of purely her own goodwill, bring it up to the 3rd floor for me. I cannot thank her enough. She is such a gem and I would highly recommend doing business with her! She's also been helping others in the community with setting up the furniture in her own free time. :-
We shop local, Lily & Karen are amazing people, they organized our furniture from other store and they are always happy to help. We shopped twice already and looking forward to shop more in the future. Keep up the good work
Well everything esle not to bad just the parking for when you go an pick your furniture or something up but you got to ask them can you get stuff from the front or do you have to go round the back to get your stuff must ask for bigger stuff no room in car park area must do .
Karen was amazing and so helpful, highly recommend seeing her! Will definitely be back and you will always be our first stop when we need something for our home. Thank you again Karen!
We recently bought a queen size mattress from Furniture Zone, Henderson, replacing one that we had used for many years. The manager, Karen, spent ages with us, advising us on both the features and benefits, of each mattress. Then, after making our decision, based on Karen's expert advice, we bought our mattress at a very attractive price. Besudes beds, Furniture Zone carry a nice selection of other furniture. So, do call in to see Karen, at Furniture Zone, Henderson, next door to K Mart.
a few months ago we bought from the store in Henderson a bed and mattress and a lounge suite for a total of just over $3000. 1 month after we had delivery of the bed, great, but the lounge suite was delayed by another month !! when i ask last week about it to the manager at the Henderson shop, she told me while on the phone with the head office, that the lounge suite was going to be delivered the following week. Having no news about it i went to the shop and she told me "oh yes it will be another 2 weeks !!" i then asked for a phone number and name to complain and she only gave me an email, and a fake one !! this is unacceptable, they were happy to take our money, we trusted them in good faith and sold our lounge suite and we are watching tv on 2 chairs for the past few weeks !! not a company to recommend !!
I love my new lounge suite but I must say I was surprised when it was delivered in 3 huge boxes and left for me to assemble and dispose of the packaging. Fortunately I was able to get my neighbour to help otherwise I would be sitting on boxes. It would pay to check the conditions of delivery.
Hey, Furniture Zone!! I purchased a Whitney couch in August 2019, delivery was on time in mid-November 2019. 4-6 weeks after delivery the cushions are pilling like crazy in high usage areas. I have emailed the store I purchased from who have forwarded your email twice to the "Warranties Office". I have messaged your fb page privately 3 times tonight being the third and have had absolutely no response!! It is nearly a month since I sent in my first email - WHY ARE YOU NOT RESPONDING?!?!
ATTENTION DO NOT BUY FROM HERE. They take your cash and details and say your bed will be delivered in ten working days a long time for a delivery. When ten working days are up there is nothing delivered and no call to say what's happening. Arrive to the store and they say we have none in stock and they blame the warehouse in Tauranga for the bad communication. But we will get your bed delivered tomorrow, next day comes they ring up and say there is no bed can you come in to get your refund and then you can take your money somewhere else OMG they said that. I'm shocked that this store offers bad customer experience. Still haven't received a refund to this day. This store deserves no STARs at all. Scammers.
Lady I spoke too the manager was HORRIBLE, RUDE and had NO customer service skills at all. It took a month to get 2 beds delivered from Tauranga and when I rung to see where they were she told me it would be another week. There was NO APOLOGY given all she did was laugh... I DEFINITELY WOULD NOT RECOMMEND THIS HENDERSON STORE AT ALL AND ESPECIALLY THE WOMEN I HAD TO DEAL WITH. DISGUSTING
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