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Sea Sweet Patisserie

  1. Mount Lewis
  2. Bonnet Bay Bakery

Reviews, get directions and contact details for Sea Sweet Patisserie

Sea Sweet Patisserie
Address: 177 Wattle St, Mount Lewis NSW 2190, Australia
Phone: 1300 908 070
State: New South Wales
City: Mount Lewis
Zip Code: 2190


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info

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Reviews
Do NOT recommend. Disgusting food items and customer service. Attempts to sell old products with risk of food poisoning!nnDespite being a regular customer of Sea Sweet for many years, after my recent experience I will definitely not be back.nnMy experience was absolutely appalling at Sea Sweet Greenacre. I purchased a mixed Ashta tray for over $75 that ended up untouched and in the bin. After purchase the sweets were refrigerated and taken out for a dinner party that same day. Whilst opening the box, there was a noticeable bad smell coming from the sweets that resembled cream that was off or out of date. The smell was so overpowering that I feared food poisoning if I ate it. The lady fingers were soggy as though they were made days ago and the other sweet items had a sticky liquid coming out of the cream.nnI attempted to return/ replace the items at the shop the same night. I was met with extremely rude staff members who spoke over me and accused me of not appropriately refrigerating the item despite informing them otherwise. They then proceeded to deny any smell existed despite it being very apparent. One staff member risked tasting one of the sweets and immediately had a look of disgust on her face, proceeding to the back room where she could not be sighted. The staff were yelling and speaking in a highly aggressive manner. There was no regard for the customer and no attempt at finding a resolution. The entire tray was left in the shop to be thrown out and I returned home empty handed and with no refund.nnI informed the staff that I was not comfortable eating from the tray due to the toxic smell as I risked illness. The staff responded by stating that in the event that I was hospitalised that is the only circumstance they would consider a refund/ replacement. They were highly dismissive and rude in their demeanour and responses.nnI requested that a fresh item from the lady fingers be brought over for comparison to the soggy item in the tray. After great hesitancy one was brought over which showcased a clear distinction. The shop item being crispy and fresh while the purchased item was soggy and extremely doughy.nnI am extremely disappointed by their inexcusable treatment, poor quality product and disregard for food safety. I will definitely not be visiting Sea Sweet Greenacre again, despite years of loyalty.
Must try!!!nAmazing pastries and sweets shop.nAll pastries are freshly made from the store.nGood hygiene practice has been demonstrated, as the staffs change the disposable gloves when changing their tasks. Professional!nNice and Friendly staffs. The Kanefe just like the way I tried in Beirut.nnKids ate all the pastries within 15 minutes when we got home. I don't even get chance to take a photo.....nI will go back soon to get more sweets and pastries.
Lot of varieties to choose from. Shop is very clean and well maintained. Sweets , baklava, knafeh are really delicious. Price bit expensive compare to similar shops. You need to wait a bit on queue since very busy most of the time.
Visiting your sweet shop was an absolute delight! The array of treats was as delightful as the warm and friendly service provided by your amazing staff. Thank you for creating such a wonderful experience!
Was a beautiful experience. Rima was very helpful and made a whole batch just for us. All staff was great and hygiene was excellent.nnNo need to say how amazing the taste is ofcourse.
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