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Reviews, get directions and contact details for Queenstown i-SITE, Official Visitor Information Centre

Queenstown i-SITE, Official Visitor Information Centre
"Queenstown's only official Government approved Visitor Information Centre. If you would like unbiased advice about Queenstown and New Zealand Wide then we have the expert local knowledge and ability to book the right activities. We are also Qualmark endorsed."
Address: 22 Shotover Street, The Clocktower Building, Otago 9300, New Zealand
Phone: 03-442 4100
State: Otago
Zip Code: 9300


Opening Hours

Monday: 8:30 AM – 9:00 PM
Tuesday: 8:30 AM – 9:00 PM
Wednesday: 8:30 AM – 9:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 8:30 AM – 9:00 PM
Sunday: 8:30 AM – 9:00 PM


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Reviews
Also joining others to show our deepest gratitude to Queenstown isite and give a shout-out for Sandy who helped us throughout the entire trip and made it one of the very best trips EVER! We are so lucky to have found this gem and we can’t thank Sandy enough. From the overall planning of the itinerary, arranging the most exciting activities, to car rental and tickets booking, Sandy was there every step of the way. She’s extraordinary level of care, diligence, and dedication has made huge differences. we would highly recommend Queenstown isite for your NZ trip needs! Thank you so much Sandy!
Had the pleasure of being assisted by Sandy during our time in Queenstown. Cannot thank her enough for all her efforts to ensure our holiday logistically ran smoothly. Thanks again for all your help Sandy! The helicopter and small plane trips you organised for us, were hands down a highlight for Liam and I
Came during a busy tourist week with no car booking in advance, amazing customer service and bartering on our behalf to get a car booking at short notice and reasonable price! With a sense of humour on the side :
Walked in to I site to ask where the free camp for Self C RVs was & the Asian girl was so sour to us. This is after spending $700 of bunge, zip line, food, shopping & more. Not impressed at all!
In January, we arrived in Queenstown on the ferry from Mt Nicolas Station after biking the Around the Mountain Trail with our 3 children. We were a couple days earlier than we planned, and keen to book some excursions but didn't have a lot of time. So we left our bikes at the camp ground and rushed down to the I-Site before it closed. We were greeted by Sandy who was bubbly, super friendly and very keen to help. She listened carefully and was very knowledgeable. She knew exactly what to look for and where to find us the most suitable options for our family. Before we knew it, she'd booked us a rental car as well as our excursions. All were cheaper than we'd anticipated, which was fantastic as we were travelling on a very tight budget. Nothing was too difficult and she made everything super easy. We can't thank her enough and would certainly recommend visiting the Queenstown I-site to book local excursions. Sandy saved us a lot of time as well as money.
Would definitely recommend isite Queenstown. Ms. Shalaka helped us sort our day even though she had to stay overtime for us. Loved being there coz of the super supportive staff.
Wonderful staff. Very intelligent and informative. Booked me for my tours, InterCity Hour pass and Tickets, always when I visited them. Blessings
Incredible kindness from all staff here. Highly recommend this place
Didn't help or make a conversation at all. So we went next door to Happy Travels and booked up our entire week no problem at all.
Kind and unbelievably helpful staff! Thankyou!
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