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Quality Hotel Parklake

  2. Shepparton-Mooroopna Lodging

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Quality Hotel Parklake

About

Shepparton's best, leading the way in the delivery of superior accommodation, superb dining, function facilities and event management.

Address: 481 Wyndham St, Shepparton VIC 3630, Australia
Phone: (03) 5821 5822
ua.moc.ekalkrap@snoitavreser
State: Victoria
Zip Code: 3630


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Reviews
It was our first time staying in this hotel & had an overall good experience. The check in & check out process was very quick & efficient. The most important for us is that the room & bed is clean- which it was! Location was also very close to central strip & across a beautiful park with playground for kids. Hotel also had a pool. The only unpleasant things we experienced were- We stayed in room C41 & in the middle of the night, the sink made a loud gurgling sound, which continued intermittently after every few hours. At first we thought it was something outside the room as the walls were also very thin but it turned out to be our bathroom! The view from the window is beautiful- it faces the park across the street, however perhaps due to it being a long weekend, after midnight, there were many cars hooning down the main strip, as well as people chattering loudly- which you can hear very loud from the room. And around 5AM in the morning because I already had a restless night there is a bird in the tree right outside our window that was chirping non-stop for an hour lol. This is NOT fault of hotel, but consider these factors if booking next time & opt for a different room perhaps away from tree & away from main road lol. The only other tangible feedback I'd like to give- Pool area was a hit with the kids, however there were not enough sunbeds only about 4-5 i think? I hope you can add more if possible. Otherwise, we are happy with our stay.
The tv didn't work at first but they fixed it, and I couldn't call reception from the room phone as it didnt work.nOn initial check-in, the girls were very friendly, but the man was very terse and told me there was a $200 security deposit which I get back on checkout, but we were not EVER informed of this beforehand. On checkout when asked for the deposit back, we were told not until rooms cleaned at least after 10am, which again was not mentioned to us prior..nIn fairness our waitress in the restaurant Danielle was exceptional and deserves an award for her customer service. Can't fault her and hoped IF we come back again, she is our waitress.
Amazing place to stay! Location is perfect being so close to the centre of town. The amenities are great, with the gym, sauna and spa kept in immaculate condition. The reception staff are fantastic! They are so friendly and helpful, and are willing to accommodate anything you need whilst making you feel at home. Would definitely come back after staying for 2 weeks!
Could not have been happier. Friendly and professional reception staff; made me feel like l was valued with my assistance dog and made sure l knew we were welcome and not just 'tolerated'. Restaurant and food were an added bonus; butit was the staff not only, but particularly reception. Will be my 'go to' when next in town.
Great rooms. Stayed 2 days.nShame coffee cups not replaced with clean ones during the day, but great service still.nWell situated. A few steps away from both the centre of town and a great park for walks or a run. Parking place inside the compound may be a bit difficult at times. If you have an ev, there are 4 spots with charging capacities. Shame non ev vehicles use them too.
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