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QBD Books Northland

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QBD Books Northland
"Whether you are a book lover, dabbling in a new interest or looking for that perfect gift QBD Books has something for you.We have an extensive range of new releases, old favourites and the latest Australian Geographic products. Pop by and browse today!"
Address: Northland Shopping Centre, Shop W004/2 - 50 Murray Rd, Preston VIC 3072, Australia
Phone: (03) 8414 2177
State: Victoria
Zip Code: 3072


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
Genuinely friendly & helpful staff! I don’t normally leave reviews but just wanted to thank the team working yesterday especially Steph. She truely went above and beyond to help me and I really appreciate it. She was so lovely and helped get us the books asap even though they were out of stock! absolute life saver for the book club meeting we are attending next week without having bought the text yet, oops Thank you so much!!
I went here to buy a book that costed $30 on “sale” down from $35 which was $22 at Amazon, Kmart and Big W, and $27 at Dymocks. The manager and other worker refused to price match to any store and the one who wasn’t the manager said he could price match to Dymocks initially. I get that you can’t price match to Amazon, Big W and Kmart but surely Dymocks? Not the staff’s fault really and you were nice enough and just doing your job but as a company, your sale prices are a rip off. It would have shown good customer service to honour Dymocks’ price due to saying that you honoured physical book store prices even if it was a mistake. It might be a good idea to change this non existent price match policy because surely you’d lose a lot of sales from this.
Helpful staff and good selection of books. I really appreciated having recommendations about Australian authors to choose from for our grand kids.
Thank you Hazel for the awesome cosy fantasy recommendations! Having so much fun reading them
one of my favourite book shops. they have a wide variety of titles and prices are very reasonable, and most often have been discounted. i always leave here having had a positive experience. one of the best book shops and i highly recommend to all avid readers!
Friendly staff and great selection of books!
Management is appalling and lazy. For context I went to a QBD store far from home enquiring for a specific book that was explained needed to be ordered to print, they were lovely in suggesting they could order it but as it is far from home, I told them I would go to this store for ordering as I can pick up closer to home. After calling for days I finally got in contact with an employee of this store and asked if they could order the print up which they kept saying they couldn’t do management refused, but as the other store was happy to do it the management couldn’t be bothered in doing this. After asking to speak to the manager personally they mucked me around by leaving me on hold then hung up and disconnected the phone so I am unable to call through. As this is the ‘boss’ of this store too lazy to make a simple order I am disgusted with terrible customer service and frustrated with the lack of effort for a simple job that was possible to complete. The employee was doing as told so I won’t assign blame towards them but come on that’s just a joke .
Great titles. The excitement or smell of the paper always triggers my IBS.
Love browsing this place and taking advantage of the sales!!
Quite the chaotic mess. Titles do not seem to be arranged well in their sections. Found the same book on 3 different rows on the shelf. Low stock was mentioned online and tried to purchase using click and collect to enjoy the online discount but option wasn’t available. Went down physically but none available at the store either. Could use a better inventory system.
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