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Prouds

  1. Joondalup
  2. Mullaloo Jewelry Store

Reviews, get directions and contact details for Prouds

Prouds
"Founded in 1903, Prouds the Jewellers is the largest and most trusted jewellery chain in Australia. With over 260 stores nationwide, discover the largest selection of quality jewellery, watches and giftware, always at low prices. Prouds the Jewellers offers an enjoyable customer experience that cannot be matched by other jewellery stores. Visit us at Joondalup, browse our extensive selection and find the perfect piece for you, or a gift for family and friends!"
Address: 420 Joondalup Dr, Joondalup WA 6027, Australia
Phone: (08) 9301 1804
State: Western Australia
City: Joondalup
Zip Code: 6027


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Reviews
Received exceptionally rude service from Store Manager Vicky who asked for ID and lied claiming it was "store policy". I have never been treated this way at a jeweler and spent my money elsewhere. Have read on other reviews that a few people have had this experience at other Prouds stories - particularly hijabi women. Humiliating and absolutely discrimination based on looks & race. Do better.
Was shocked to be treated so poorly when we returned to have our new engagement ring resized. We purchased a care plan with the ring. No enthusiasm and didn’t help with the ring sizing apart from handing me the ring example sizer. I tried asking for help and felt I was shrugged off. Offered no conversation. Replied to our conversation with short, sharp one word answers. We felt completely in the way. Once we receive our newly sized ring we will not return to this store at all and will be advising our friends and family of our personal experience. FYI we were the one customers in store and there were 2 staff at hand. In hindsight we would buy this ring from a competitor.
It is really sad, the way they treat customer is horrible especially the Store Manager. Till the last moment, she made us feel unwanted even though we bought quite a few things. Disrespectful store, not recommended.
Apologies if incorrect name spelling but Nicky was very friendly and helpful helping me find what I was looking for today, appreciate the great customer service. Store is clean and tidy, well presented.
A big thankyou to Prouds Lakeside. There service in offering me a replacement pair of earrings I received for Xmas, was gratefully appreciated. Thankyou Andrea Sales Assistant who served me and the store Manager. R
LISA is an absolute STAR. Great customer service, loved the presentation and best of all value for money on products.
I would like to say a huge thank you to your wonderful Joondalup staff member Brianna she was so helpful today just awesome. Always impressed by the great service I receive at Prouds stores and I always get a great deal as well. Highly recommend them.
Fantastic service from all the staff at Prouds especially Lisa! So patient and kind when helping Mum try on lots of different watches. Honest, professional service and always happy to help.
Just like to thank Andrea for the effort she put in to helping source a birthday present for my Husband. She didn't make a sale as the product is only available online but she still put in 100% which helped me out.
Prouds? I'm very proud and pleased with the exceptional services. Friendly and helpful.
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