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Reviews, get directions and contact details for Primier fitness

Primier fitness
"At Premier Fitness it’s our goal to create awareness in the community for pushing health and fitness goals to the extreme!You’ll love our world class gym facilities, and professional staff who will help motivate you to push yourself harder than you thought possible, to achieve fitness levels you only dreamed of."
Address: 14 Bishop Lenihan Pl, East Tamaki, Manukau 2016, New Zealand
State: Auckland
City: Manukau
Zip Code: 2016


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
My daughter has been trying to cancel her membership since April ‘22 - was extended without her consent due to COVID not her fault. After April phone call where they said “Instead of paying a $100 cancellation fee keep paying your normal membership fee for 8 weeks and then payments will be stopped and membership cancelled . We will also follow up with an email confirming this call.” No follow up email, no cancellation after 8 weeks so I email back in August 16 weeks after phone call where they say “We will follow this up ASAP!” It’s now October, no follow up and she’s still paying for a membership she no longer wants! Would not recommend this gym…absolutely TERRIBLE communication!! Not Happy At All!!
So quick n easy to sign up. Then when you are trying to reach them by phone or email, there's never a response. So I cancelled my membership by going in to see a staff member. They confirmed and everything and they are still debiting after 2 months of confirmation - don't sign up here! They succcckkkk!!!!
Signed up with this Gym in August 2021 , I have recently asked to cancel my membership I have emailed more than once and I have received no helpful response yet I’m still getting charged. The worst customer service , they have all the time in the world to post on social media but cant respond to a simple email. Getting sick of it! Shocking customer service!
Waiting for my membership to end. To the previous owner, he biggest thing for me was the service and maintenance of the gym. It was okay in the beginning but during my time as a member, these two areas neededs ATTENTION. I think some fitness equipment is attention and is outdated. However, I must say though, I notice a change at the gym and I definitely can see the new owner is making improvements. I noticed a spoke to the owner, at the time I didn't realize, and gave props to him. I'm honestly hoping the best for him, and I guess, small steps but surely. Here's hoping. I checked out the City Fitness in Ormiston and I was very impressed. Hygiene and Gym equipment was on point. Equipment was awesome. Spray bottles galore, which is awesome especially under this Covid situations. However, things are not guaranteed with variants. Especially that area. you are guaranteed, equipment will be maintained or customers will complain and advise. Now, I'm not one to complain but I do have an eye and would assume what customers would expect.
Very Poor Communication. I was charged early termination fee. After 3 weeks of communication btw emails They never pick up phone calls., replies after 3 /4 days they said because of Covid they extended my contract without my consent which I wasn't aware and no one communicated this to me. They have been pushing this matter as it was debit success issue. Still chasing them with no resolution. I wouldn't recommend this gym. From the reviews I can see its just not me.
Two years ago I gave this gym 5 stars for excellent service. But since the change of ownership this gym degraded to scummy practices. I had my membership cancelled 6 months ago, only to discover recently that they had kept charging me. I have called the gym several times only to jump hoops. I was told to call DebitSuccess, which wasn't my responsibility to do, only for them to tell me that the refund can only be actioned by the gym. At least DebitSuccess did tell me that the gym had not actioned my cancellation until this Monday when I called again. Everytime I have called only for the staff to tell me that the owner will call me to discuss the refunds. I want all my money back that they've taken from me, no one should have to pay for the gym's screw ups. It seems I'm not the only one having this issue with this gym, judging from the reviews.
Quick & easy sign up. Has a great selection of machines, free weights, functional equipment & cardio equipment. Best gym I've been to in Auckland. Could do with a bit more lower weight dumbbells for the ladies but it's no biggy. Definitely recommend if you're into getting a serious workout. Equipment & bathrooms are clean. Pretty quiet in the mornings.
I love my gym. I like how the owner of the gym always try and upgrade gym gears and the whole atmosphere of the gym to make my everyday trip to gym a joy. I have been going to this gym for the past 12 months and never seen any staff or members not friendly or bad mannered. I like to workout quietly on my own and stay focused, and my gym suits perfectly. Thanks!
New young owner making it a sharp gym. Must say new showers and changing area is the best I've seen around east and south Auckland . Gym has all the gear for beginners and advance. I've been on trial for 3 days and I decided to join after looking up 4 different gyms. Member's are also pretty relaxed and friendly. Plenty of parking available.
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