PETstock Taylors Lakes

Reviews, get directions and contact details for PETstock Taylors Lakes

"An Australian owned pet supply company located in Taylors Lakes. When you visit PETstock, you know you're getting the best quality pet care products, service and advice."

Address: 6/460 Melton Hwy, Taylors Lakes VIC 3038, Australia

Phone: (03) 8390 9255

Website

State: Victoria

City: Taylors Lakes

Zip Code: 3038

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews

Went to the shop because I was told by customer service that I have to go in store to exchange the item I have mistakenly received from their online store.  First, the manager is useless. She was was only able to offer me a refund. I did not want the refund. I merely wanted the correct items I ordered online to be correctly given to me.  Secondly, she was either offering me another product I did not want at all or a similar product I wanted but in a much higher value.  You would have thought she could at least offer to provide a similar product after the online store messed up my order.  Pet Stock is hopeless and does not value their customers.  Yes I will be spreading the word. There are so many competitors out there who can at least deliver the correct products their customers order. Its basic common sense.

Great place your pet is welcome In the store great pricings on products friendly staff love this place .bought for baby tops and a harness for the dogs they look great.

I have been to this place for one year since I’ve got my puppy. It had been good until today that I call to check my grooming appointment because I couldn’t remember. I knew I’ve booked for two but I only got one confirmation email. So I call them to double check and the lady on the phone was so rude!! I wish I would have ask her name. REALLY DISAPPOINTED WITH THE CUSTOMER SERVICE!!

Generally good customer service and range. Unfortunately they are unable to price match like other pet stores due to their cost price.

Terrible customer service. Went in hoping to get a refund for a Bag of oz pet cat litter after the product is faulty and does not absorb any urine as litter should. Manager refused to look into the issue and didnt seem to care. No refund or even a suggestion to contact supplier was offered. They just lost me as a customer. Won't set foot in this store again.

Just took my 15 year old Border Collie to Petstock Taylors Lakes for a nail clip. He has Alzheimer's, severe arthritis and recently suffered a stroke making him weak in the back legs. The lovely lady/groomer was so gentle an kind with him and I cannot praise her more highly. She was absolutely brilliant and it is very evident that she genuinely loves animals. I have no hesitation in recommending this service to anyone.

Took our girl to the store for a groom, the staff were amazing, friendly and so reassuring and our dog has never looked or smelt better. Would highly reccomend

Thanks girls our little boy is happy now that he has been groomed. Excellent job Scamp is happy.

Had my dog groomed, lady who works there was very friendly with dog and did an excellent job - really happy with the service and result - will definitely come back again.

Decent range of products and friendly staff. They can do price match in store if you are a member.

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Reviews, get directions and contact details for PETstock Taylors Lakes

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