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Reviews, get directions and contact details for PETstock Eltham

PETstock Eltham
"An Australian owned pet supply company located in Eltham. When you visit PETstock, you know you're getting the best quality pet care products, service and advice."
Address: 1142 Main Rd, Eltham VIC 3095, Australia
Phone: (03) 9439 6716
State: Victoria
City: Eltham
Zip Code: 3095


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Love this place. The staff especially Indie are always helpful. She went out of her way to help me and nothing was a trouble. They carry my supplies out to my car. They know what they are doing and can always answer my questions.
This pet store Is the best for birds I've been to! Lots of choices for food. More variety for toys and perches. Very friendly and helpful staff. Terry, the store's bird, looks very healthy and loved. Shout out to Dane for helping me locate a lovley toy that was in Terry's cage.
Very friendly and helpful staff. Helped and guided us a lot in our first time buying fish equipment. Definitely recommend
Good supply of pet food & pet products. Helpful staff. Harry has great canine nutritional knowledge.
Staff are always great. Good vibes in this store. However the price of a particular cat food was $25.00 one week and $31.00 the next week. Just because of low stocks and hard to find. That's just forcing people to pay more for profit. Totally unacceptable practice. And abuses the people who shop with you frequently.
This is a story about Celeste I think, I'm horrible with names. I've been buying my dog's food here since we got him about 9 months ago, she's always been very friendly and asking about our pooch, Paddington. The other day I took him in for his first visit on his birthday. Well, when I arrived, we were met with "Oh Paddy! You came in! And it's your birthday!" This is the first time she'd met him AND remembered his birthday! I was stunned, how amazing. He was showered with pats and they bought him birthday treats. Not only that, she offered to go past her local store to pickup his food as they were out. Amazing customer service.
I get that staff have stuff to do but if someone’s at the door a couple of minutes after closing it’s obviously for an important reason. Didn’t even ask just said they’re shut. What happened to good old customer service..
They offer a great puppy school at a good price. My puppy and I learnt a lot over the 5 weeks. very happy. If looking for a puppy school I recommend this place.
I just stood one back from the counter and waited to pay for my purchase, the person in front of me had a trolley with quite a few items. No problem so far except for the staff member in the green shirt standing in the doorway socialising with two women and a dog. One more behind me in line and a staff member came out of the office walked past us picked a product and went back to the office. Two more enter the store, pick up items and join the que. Now we have one at the counter and four standing in line. The green shirt staff member ignores us and continues to socialise with the two women in the doorway . The staff member continues to serve the trolley holder which is taking quite some time as the purchaser discusses items stored behind the counter. The server finally dings the bell and the office occupier emerges and serves me. She asked if I was a member which I am but I said no just to speed things up so I could get out of there. I walked past the social outing with the green shirt which was in full swing and went home wondering if I would be ever bothered to go back .
Great range of products and outstanding customer service. Elliot from the team is a super star. So customer focused that impressed me. Highly recommended business
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