Pets of Elwood

Reviews, get directions and contact details for Pets of Elwood

About

Pets of Elwood has been servicing the Elwood & surrounding suburbs since 2009. The name may have changed, however the level of care remains the same.

Story

Pets of Elwood (formerly Pet Pavilion) is a one stop pet shop with a huge range of top class products and offers dog and other pet grooming services in Elwood, Melbourne.
• Family owned and run by Elwood locals with 16 years experience in the pet industry
• Great customer service and product knowledge with a smile
• Clean and contemporary grooming salon
• Convenient pick up/drop off service available for inner south east and bayside suburbs including South Yarra, Port Melbourne, Albert Park, Middle Park, St Kilda, Elsternwick, Caulfield, Toorak, Armadale, Malvern, Brighton, Hampton, Sandringham, Black Rock, Beaumaris, Parkdale and Mordialloc
• Professional and experienced groomers offering personalised service and advice
• Fantastic range of Australian made and exclusive international products
• Stockists of premium brand pet food as well as our own brand of organic food & treats

Address: 3/122 Ormond Rd, Elwood VIC 3184, Australia

Phone: (03) 9531 5555

Website

ua.moc.doowlefostep@ofni

State: Victoria

Zip Code: 3184

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 9:00 AM – 4:00 PM

Update Info

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Reviews

I love this place such nice people. Bonnie, Sean and Bec have been terrific with advice and even recommendation to a vet. I couldn’t be happier. The grooming service is excellent and the range of treats and chews is great. Bonnie has been happy to give me samples when I had to change my dog’s diet so I could get the right choice. They love their furry friends here.

 7 years ago (23-02-2018)

Actually, their grooming skill is great and no complains at all. Sadly, a male staff at reception was not nice at all. No friendly, never smile,  no appreciation to customers ,  no good customer service and seemed like he didnt even want to talk to us. we've been there couple of times since we lived near by and never feeling happy after we left shop. If you are looking for pretty and great grooming for your loved one, i'd say here is good place. But if you are counting on a good customer service, this place will never be the one for you.

 8 years ago (01-11-2017)

Was told the grooming service would take 2-2.5 hours. Came in after 2.5 hours and my dog had still not been seen. They said another 2.5 hours and I said absolutely NOT, I feel sorry for my dog that is just sitting in a shop for 5 hours. 
We ended up agreeing on another hour. Once I collected my dog and brought him home he was so dehydrated and thirsty that he drank his WHOLE bowl of water, obviously he was not given any water in 4-4.5 hours. 
Almost feel this is negligent. Will not be returning.

 8 years ago (07-08-2017)

Bought a few things here - quite a large range in quite a small store-front. Bonnie and Shawn are quite knowledgeable on all the various accessories, especially the large dog beds. 

the grooming has been great, and my dog seems very relaxed when she comes to visit, and comes home smelling clean and sparkling, and nails nicely trimmed.

 8 years ago (17-03-2017)

Our little spoodle, Eric, had a terrific groom at Pets of Elwood from the lovely Caroline. He was pampered and preened and looks fantastic. Highly recommended.

 8 years ago (23-03-2017)

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