Petbarn South Yarra

Placed a same day delivery with Petbarn South Yarra and they were great! Spoke to a lovely lady over the phone who kept me updated with my order and told me about engraving the pet ID tags. Luna and Eclipse look so cute with their new collars!

Love the team in this store! They’re always so friendly and truly love animals. They’re also really helpful and knowledgeable. I go there now at least once a week and it’s always a nice adventure during lockdown.

Exceptional customer service! Every time in go into this store including this morning 24/6 8:30am so the staff can be recognised my pup and I have fun, come away with knowledge and great products. I’d highly recommend this store to anyone over other pet stores and I’ve tried them all!

Great staff members with good product knowledge Excellent savings on cat litter today and the click and collect service was ace! Thanks guys!!

Great customer service but desperately needs a wheelchair access. It’s a nightmare for me every time I go as have a big dog and pram. The lack of access is making me consider going elsewhere.

From the very first time I played this toy with my kitten the strings were falling off, the worst part my kitten ate them and I couldn’t stop her. Cats eating strings can cause serious complications, this is really irresponsible, selling dangerous low quality toys for $16. Cat parents, please be careful with your toy purchase. Petbarn team please take your unsafe toys down before it harms more cats.

Ordered and paid for dog food. $206.00. Delivery guy drove up to my place, did not even unload the pet food, just stood there waiting. Shocking delivery service pet Barn.

Super friendly and helpful staff at this particular pet barn. Always so lovely to our dog Hamish

Fantastic friendly staff who provided excellent tips and service.

Bought heaps of dog food and was struggling to carry them. The girls did not offer to help me carry it to my car. I made two trips on my own while they waited inside. Really disappointing