Petbarn Richmond

My friend and I came in today to get some bits for her goldfish who seemed a bit sad. Liam was extremely helpful and patient with our indecisiveness. He had a great knowledge of fish, the jelly fish ornament and bubbler we got has made dudley the goldfish very happy! Thank you Liam :

When you cancel a groom with petbarn they still charge you but when you travel to the store, wait for 20 minutes and find out the ladies called in sick? All you get is the child at the front grunting at you saying "you should have received a message" no apology, nothing. My dog has never shaken so much when going to a groomers and i thought it was her, but i can see why now with the level of incompotence shown. Won't be gonig back.

Having shopped at Richmond Petbarn for many years we always find the staff friendly offering great service and advice.

Excellent grooming! Dogs are not caged while they wait. They get to run around in a safe area and play. The groomer is super patient and really loves dogs. The store has lots of good sales and toys to keep your pets happy :

Nice sized store, convenient parking. The main reason for my 5 star rating is Maddi. She was amazing making recommendations and price matching for me. Even gave me a new puppy pack which I had no idea about. Absolutely amazing, happy to help and very knowledgeable.

Petbarn Richmond is a fantastical place filled with fantastic people!! The staff are absolute legends and will make you and your furry friend fill very welcome! 10/10 much good. Look it's a pet store, ofc it's good, I'm just writing this review so I get level four review status....

Very nice customer service Absolutely fantastic service

Staff are friendly, store is clean and normally well stocked. Just the wrong day for me as stocks of my boys favourite frozen patties very low.

A large store, with a very wide range of products and plenty of stock. The staff are very helpful. There are no fish on display at the moment because of social distance rules. Plenty of on site parking.

Girl that served me today was rude and was more concerned with closing up than being polite. She rolled her eyes at me when I asked a question. The other staff are lovely though...