Peter Jackson The Glen

I been buying heaps of stuff at Peter Jackson for many years at Knox & Ringwood. Then a friend of mine needing a suit for his wedding and his groomsmen. So, I recommended Peter Jackson is the shop to go but because Knox branch was temporarily closed due to a renovation so I went to the Glen Waverley instead. So I met the young sales person “Harry” with an English accent in his mid-30’s. Good looking bloke but his customer service skills were extremely poor and the way he communicate wasn’t friendly at all. So I assumed that he probably had a bad day or some personal issue at home. Then a few weeks later, I took my friend and his grooms squad to choose the right suit & colour and to try to get that perfect fit. At the same time, the same sales person serving us “Harry” with English accent in his mid-30’s his behaviour and communication were still the same but this time he was arrogant and rude as well. I felt that we are not welcome. Experiencing his customer service skills for the second time?… To me not even a 1x start for this guy. Obviously I will never visit this branch again! Peter Jackson is a reputable brand and it’s sad that their employee let them down. I don’t blame this young guy “Harry” at all. I truly hope that Peter Jackson give all their sales staff adequate training to maintain their reputation in the market.

Went in on the afternoon of 5th of July looking for ties. Absolutely zero customer service whatsoever and did not bother serving us. Zero communication. Probably the rudest salesperson I’ve ever experienced by far. Management should really have a good look at the staff they hired at this store amid the dozens of horrific reviews at this store. Does not even deserve one star.

We dealt with the young man named Harry. Very helpful, enthusiastic, and friendly. We were looking for a suit for my husband and Harry took his time and gave us his expertise. He was patient, and we felt that the customer service he provided was 10/10.

Ian was a great help, he made my suit and shirt purchase a breeze. If your in need of any suit requirements I can highly recommend Peter Jackson Glen Waverley.

Had to fit out 9 guys for a wedding! Dealt with Chris Wright and Mohit who are champs! Made the process really simple and easy! Would recommend dealing with them! Promote these men, head office!

Shocking experience with the sales person Chris. I cant believe this rude ,arrogant unhelpful, missleading character actually has a job!..... Congratulations to the peter jackson management.

STAY AWAY FROM THIS STORE - I just had a horrifying experience with this store, store staff were extremely unprofessional, unhelpful, rude, and disrespectful. No customer service whatsoever. Will never go back again.

Good selection of materials. Good conservative styles to choose from. Can't go wrong with anything.

Went it to ask the staff member about a sale and he was so condescending and rude.

Store still not open at 9:50am