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Reviews, get directions and contact details for Pandora Rundle Mall

Pandora Rundle Mall

About

PANDORA designs, manufacturers and markets hand-finished and modern jewellery made from genuine materials at affordable prices.

Story

PANDORA designs, manufactures and markets hand-finished and modern jewellery made from genuine materials at affordable prices. PANDORA jewellery is sold in more than 80 countries on six continents through approximately 10,000 points of sale, including approximately 1,200 concept stores.

To see more click the link below :
www.facebook.com/pandorajewelry

COMMUNITY GUIDELINES

Women all over the world love PANDORA. We created this Facebook page in order to facilitate communication between fans, and to enable as much dialogue as possible between PANDORA and fans.

Please find below a few guidelines we all follow to maintain a pleasant and respectful environment.

Please note that violation of the guidelines can cause posts and comments to be removed without any further notice.

We support the Facebook Statement of Rights and Responsibilities and related Facebook policies, and we expect participants in the dialogue on our page to do the same.

We encourage open, lively conversation with a few, simple rules:

- Please do not use the PANDORA Facebook page for promoting other Facebook groups or pages, blogs, websites, video channels, or for collecting votes, likes, points, or anything similar on own and/or third-party pages or websites.

- Facebook pages and private Facebook profiles cannot make posts that promotes own blog entries, videos, events, offers, or promotions or anything similar

- Facebook page owners are allowed to comment on other users' posts on the PANDORA page as their own page, provided they do not do so in order to promote own blog entries, videos, events, offers, or promotions.

- Selling, trading and advertising is not accepted on the Page. This applies for a) private persons selling or trading preloved or retired PANDORA jewellery b) PANDORA retailers promoting store openings, special offers and other events.

- If you wish to sell or buy PANDORA items, or otherwise engage in such activities, please keep all conversation about this in Facebook’s private messaging system – Do not use the PANDORA Facebook wall.

- Please keep the conversation in English in order for everybody to be able to communicate in a shared language. Please note that posts in other languages than English can be removed without any further notice.

- If you disagree with other opinions, we encourage you to do so respectfully.

- All posts should observe etiquette. This means that no posts in any way can be abusive, profane, libellous, discriminatory, offensive or defamatory towards a person, entity, belief, or symbol. Please note that such posts will be deleted.

- Negative posts or comments containing names or detailed descriptions of PANDORA employees or store personnel will be removed. Please write us at [email protected] or contact your local customer service if you wish to complain about a specific person.

- Spam and repetitive posts will be deleted.

- Posts written in UPPERCASE can be deleted without any further notice, as this is considered shouting.

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INTELLECTUAL PROPERTY GUIDELINES

All internal information, documents or photography produced by PANDORA is considered the intellectual property of the brand and will be removed from the Facebook page if posted without prior consent.

Please note the unauthorised use or publishing of any material that violates PANDORA’s intellectual property rights, which includes but is not limited to, photography, price lists, logos and internal documents, will be immediately removed. Repeated violations will cause the person(s) that publish the material to be excluded from this Facebook page.

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PANDORA CLUB

Join the PANDORA Club! It's easy and free. You can make a wish list of must-have pieces, keep track of all your beloved PANDORA pieces in My Jewellery and automatically subscribe to the latest news from PANDORA.

Go to http://www.pandora.net/, and follow the instructions under My PANDORA to become a member.

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PANDORA'S IPHONE AND ANDROID APPS

Check out PANDORA's apps! The iPhone app can be used for iPod Touch and iPad too.

Download the iPhone app here:
http://itunes.apple.com/dk/app/pandora/id404588425?mt=8

Download the Android app here:
https://play.google.com/store/apps/details?id=net.pandora&hl=en

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PANDORA ON YOUTUBE

Visit the PANDORA channel on YouTube: http://www.youtube.com/user/TheOfficialPandora

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PANDORA ON PINTEREST

Follow PANDORA's online pinboards to be inspired – and to discover the inspiration behind PANDORA: http://pinterest.com/officialpandora/

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PANDORA ON INSTAGRAM

Follow TheOfficialPANDORA for style inspiration, behind the scenes sneak peeks and news from around the world: http://instagram.com/theofficialpandora

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PANDORA ON SNAPCHAT

Add PANDORAofficial on Snapchat to receive exclusive previews.

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ABOUT PANDORA

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through approximately 8,900 points of sale, including more than 1,900 concept stores.

Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 17,800 people worldwide of whom approximately 12,000 are located in Gemopolis, Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the NASDAQ Copenhagen stock exchange in Denmark. In 2015, PANDORA’s total revenue was DKK 16.7 billion (approximately EUR 2.2 billion).

Address: g21/91 Rundle Mall, Adelaide SA 5000, Australia
Phone: (08) 8232 9000
State: South Australia
City: Adelaide
Zip Code: 5000


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Good customer service and the staff is very pleasant even though there's a number of people there. Many different ranges and the price is alright. Bought few charms when I went there. Spacious store and the displays are pleasing to the eyes.
Exceptional customer service today by the lovely Verity! I was acknowledged the moment I walked into the store and not only did she find the charm I was after but she put it together with a chain and let me try it on prior to purchasing. She was also informative and happily answered the questions I had in regards to the product. This is probably the best experience I've had at a Pandora store and I'm so happy with my purchase! Thank you, Verity!
Very poor customer service. The store was not very busy at the time we arrived. We had a click and collect order that we had been emailed to say was ready to collect. We walked up to the counter and waited. A young woman was working on the computer there and obviously busy so we politely waited. And waited. And waited. Not once did she even look up to say she would just be a moment or direct us to another server or acknowledge we existed. By this stage a line of 6 more people had formed behind us and this woman continued to ignore everyone. After nearly ten minutes of everyone standing in line a server approached a woman in the middle of the line and asked if she needed help. This woman politely pointed out that we at the front had been waiting even longer only to be told by the staff member that none of us were standing in the right place and if we wanted service we needed to go and stand near a very small pole that had no one waiting behind it. The entire line of now nearly 8 people had to shuffle backward to this pole at which point a server finally asked us if we needed help. Honestly, some common sense would be wonderful. If you see a line of people in your store forming then direct them to the right place to stand if the counter isn't it- don't just ignore an entire line of people for 10+ minutes before finally offering help/service/direction.
The customer service on 26.12.22 was really bad. I was waiting and waiting at a pole as well. Very rude girl told me I was facing the wrong way but too busy to assist.
Not good customer service. Walked into the store and there was another customer. Both ladies behind the counter kept talking to each other. I looked at every display and by the time I walked out there were two more customers but the ladies stayed behind the counter and did not approach anyone. I was looking to try on a bracelet but will go to another pandora store.
Was here buying a gift and was served by Isabella, she was patient with me and very helpful and nice. Helped me find what I was after and the customer service was great.
We came to return a gift. We went to the counter where there was a blonde staff member who looked like she wasn’t helping a customer at the time. To our disappointment, we weren’t acknowledged. We were seen by the staff member but stood there awkwardly for 1 minute in silence while she worked on the computer. When she finished, she left the counter and walked straight past us, again we were not acknowledged. After about 3-4 minutes of being in the store and not even greeted by any of the multiple staff members working, we were approached by Mikayla who had just finished with another customer. Mikayla was polite and professional. She managed our request promptly and efficiently. Thank you Mikayla.
Pathetic Customer Service I had bought a gift for a family and since the family had the same item, I had to exchange the item. Unfortunately they deducted the discount I was given on my first transaction. The sales staff were rude and unhelpful . After exchanging the item, the staff could not even calculate my refund. Took them a while to calculate and sort it out. Not even worth one star. Not going to shop @Pandora Rundle street any more!!!
It was the best experience ever. The staff were so helpful especially Bella and the new staff who started on Friday. They were so helpful and patiently helped me try different charms and I finally got the most beautiful combinations I wanted!! Thanks girls!! You should be rewarded
I would like to say on Saturday 9th January. I came in to use my gift card from Christmas. I waited in a small queue to be seen. Wasn't in the best of moods. But I saw the most beautiful shop attendant. She had the best smile and manner. Her customer service was excellent. An asset to your company. Thank you.
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