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Officeworks Vermont South

  1. Vermont South
  2. Glen Waverley Furniture Store
  3. Wantirna Furniture Store
  4. Knoxfield Electronics Store
  5. Knoxfield Office Supplies

Reviews, get directions and contact details for Officeworks Vermont South

Officeworks Vermont South

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Vermont South is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 606 Burwood Hwy, Vermont South VIC 3133, Australia
Phone: (03) 8805 1600
State: Victoria
City: Vermont South
Zip Code: 3133


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

Update Info

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Reviews
There is one staff member only at the print desk. The manager - instead of helping me when I asked politely for help, told me to just “pop over there into the queue and wait”. I have wasted 30 minutes in and out of the print desk queue. Really the manager needs to take more pride in serving customers when asked.
Frustrating that they don't honour their price beat guarantee. Wanted to match Amazon Australia for an in-stock item, and after 15 minutes of uhming and ahhing their manager refused it. The product met their advertised price beat guidelines, so they were unable to explain why they couldn't price beat beyond saying that they didn't have the training to do it. The only positive was that the junior staff who served me was very polite and helpful. Instead went to a closeby branch who were willing to honour it. Wouldn't come back here because either training or management is lacking.
“Go to K-MART and print your photos guys”worst manager !!!!! Customer service 0/10 Vermont office works Photo printing kiosks are horrible not working not connecting I had to try 5 kiosks to print few photos usb not connecting, phone is not connecting, wifi app not connecting to the kiosk and phone connecting cables are broken, told manager Wendy about the kiosks didn’t even care about customer and after printing horrible colours and staff said printer needs to clean. Worst manager no apology only said company aware about it. Waste of my time. Spend more than 30mins for few photos
I had to get a new apple pencil due to damaging my old one, and when my dad came home with a newly bought pencil from this store, they had given him an already opened, dirty and used apple pencil. At first I was confused and thought they were selling a refurbished product, but when I went in store myself, they simply told me 'It is completely new, we just tested it on another customers ipad to check it works". Then why did you not sell it to the customer beforehand, why sell it to us when it's clearly been opened and tampered with. A worker named Sam sold it to my dad yesterday, and I'm not sure if he sold an opened product to my dad thinking he wasn't good at english, but I find this quite disrespectful. Very disappointing. Be careful to check what state you receive your products in, because you never know.
Went to get some papers bound about 1cm thick and was told to collect later…maybe this or next evening. “We have a lot to bind” though I don’t see anyone working on them. Maybe the staff has finished his shift? T counter staff said “it’s the same everywhere”. As needed it urgently, we drove to Ringwood and got it done under 10 minutes!!
Don't go here if you want any printing done. They stuffed up my daughter's wedding invitations they then printed them a second time and she had to pay again. Not any better the second time around either! Such a disappointment.
Be Careful! Don't buy any expensive items from this store with the "Extra Care Warranty" as they charge the extra money from you, and when you have issues, they try to avoid you and direct you to the manufacturer. I bought an HP Designjet and paid $119 for the extra care, and the printer started having issues after 14 months, so I went to the store, and they told me to contact HP. Store Manager Mandy wasn't ready to listen and declined the request even to put it through a repair with HP. Somehow, the store only puts the invoice number on the invoice. The Transaction Number is blank, so when you call the Office Works Head Office, they ask you for Transaction No, and without that, they can't locate the order and you are left with the decision of the store to accept the warranty or not. Abysmal management.
Picked up a click and collect order for 2 x desks as I was told I couldn't order these in store. I arrived today to get them and collected 2 large boxes for 2 x desks, to which I got my dad especially to come to utlise his large truck to move the boxes home. I got home and unpacked the boxes and they were both missing half the items. I called up to rude staff members who hung up on me when I asked where the other items were. I called back and he still didn't seem to know what was going on. I had to drive all the way back there AGAIN with my dad to collect the other boxes. You would think they would check that all the boxes are given to the customer when handing over the order??? Apparently not.
Came to scan a set of documents yesterday evening @ 7 pm First staff could not get the paperwork scanned as a whole She had to ask another staff He was able to get it done There were 83 pages Paid 30 odd dollars Requested to email This was done twice Unsuccessful,not their fault. Was told by the staff to buy a USB drive, duly complied. Brought again to the counter. Told to pay first. We gave the drive and paid as directed. She asked us to open it ourselves. Do you realise that some of the packaging can be very tough and difficult to open especially when you are feeling flustered and have no sharp nails or a key ? Then she asked us to put it into the slot ourselves. Complied again. Finally saved and finished. She then asked us to take it out ourselves. The whole experience took 45 minutes. Zero empathy from the girl. The staff were not overworked. There were only 2 other customers at the computer,print desk. The premise itself had very few customers. I do not see any reason for such a poor service and a poorer attitude, the worst I have seen so far in any Officeworks premise till date. Please train that staff to show at least a modicum of kindness, a social smile or two maybe, She is indeed a very good cold professional
What can I say.... Mandy we love you so much, you truly saved my boys 14th birthday. You served me so well and fixed all the issues caused by the fern tree gully store. A box of chocolates is on the way! Go Mandy and management she definitely deserves a pay rise! Proper old school retail service. Love you Mandy!
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