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Officeworks Belconnen

  1. Belconnen
  2. Australian Capital Territory Electronics Store

Reviews, get directions and contact details for Officeworks Belconnen

Officeworks Belconnen

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Belconnen is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 5 Cohen St, Belconnen ACT 2617, Australia
Phone: (02) 6264 7600
State: Australian Capital Territory
City: Belconnen
Zip Code: 2617


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
I feel sorry for the staff at Belconnen Officeworks. They need at least double if not triple or more staff! It is very unfair on the staff they do have to be expected to give customers good service. I have shopped at there twice this last week and both times it was hard to find staff to assist me. I would have likely spent more money but I felt it was unfair to the poor teenagers trying to help everyone when they simply couldn't due to their low staff numbers. In the photo printing area you have one female staff member that appears to be doing the whole job by herself. Please give your support your staff by giving them enough people actually required to serve their customers. It'd very unfair of management to so badly under-staff them. The staff you do currently employ do very well considering.
Officeworks Belconnen team, you have a custom er service star and I’m not sure you know it. The lady that was at the printing machine this morning was all over explaining how to use/scan/pay etc with all people not just me. Pleasant, patient and smiling and once done she was stocking the machines with paper. I’ve asked if I can cut my prints and she quickly did that for the small fee but that helped me a lot and the lady was all helpful and professional! Well done didn’t catch the name!
I purchased a pair of matching gaming monitors as a gift for someone. One of them died so I took it back for a replacement. They were unable to offer me a replacement so the best they could do was refund one of the monitors. I asked if they could discount the only other monitor that was the same size, brand, and profile as the remaining monitor so that I could still have two similar looking monitors, they refused. I asked if I could return the other monitor so I could purchase two new, matching monitors. They refused. Now we have only one monitor and will have to try to source another elsewhere, have dissimilar monitors, or just do with one.nnVery disappointed.
Went in looking for a product that Officeworks no longer sells. Ella went out of her way to try and find the product for me and when she couldn't, she gave me genuine recommendations for alternatives. Ella, thank you for being extremely kind, helpful and friendly.
This is my second time to the store and hated it as much as the first time. They do not know what is customer service. When I cannot locate an item, there is no staff around and when I found one, she said just go to that end she pointed from a far distance. My second experience was to print a colour copy, the staff just told me, just go there and follow the prompt. I went but could not work out how it works. The system works that you put in certain amount of credit and get refund afterward. So if you need to print one copy, you just have to go through the hassle of waiting for a refund. She was not helpful at all.nnI will never buy any big item from them, the customer service tells you what you are going to expect....
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