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Reviews, get directions and contact details for Novotel Geelong

Novotel Geelong
Address: 10-14 Eastern Beach, Geelong VIC 3220, Australia
Phone: (03) 5223 1377
State: Victoria
Zip Code: 3220


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I stayed at the Novotel Geelong for two nights and would happily stay there again.nnLocation - right on the waterfront with plenty of restaurants/cafes nearby. Only thing was that the signage to find the entrance to the hotel was a little hidden, even for my friend who was a local and dropping me at the hotel.nnCheck-in/Check-out - check-in was smooth and easy. Check-out was also smooth and easy and the staff member also ordered me a taxi to travel to the train station which arrived quickly for a Sunday morning.nnRoom - my room was lovely and spacious, the view I was lucky to receive was out towards the harbour and was amazing. The room was clean and well serviced during my stay.nnRestaurant - I had the buffet breakfast on my final morning and was impressed with the choices however a little disappointed that if I wanted eggs other than the scrambled that were part of the buffet I needed to try find a staff member as none approached me to see if I wanted anything different, yet I saw them approach other guests.nnOverall though I would definitely stay again as the location is perfect.
We returned to the Novotel Geelong for the first time in several years. The location is great, overlooking Eastern Beach and within walking distance of many restaurants, cafes and shops. The rooms are very clean and comfortable. The staff are friendly and efficient. Will be happy to return for future stays at Geelong.
We booked the Steampacket Suite at Novotel Geelong, and the highlight was definitely the view. Waking up to the sunrise and winding down with the sunset over the waterfront was absolutely beautiful — something we truly looked forward to every day. The location is also great, with a weekend market just across the waterfront though unfortunately, we missed it this time.nnThat said, I was expecting more in terms of service. There was no turnover/housekeeping service provided during our stay, which was a little disappointing. Parking was also on the pricier side — though if you’re lucky, you might find a spot across from the hotel by the beach. The positive note is that the hotel staff were kind and helpful, even pointing out cheaper parking alternatives nearby, which we appreciated.nnOverall, it’s a lovely place to stay for the views and location, but service and amenities could be improved to match the standard expected.
We loved our stay here. Such a convenient location with great views over the beach/harbour area. Bigger than usual rooms with very comfortable beds and good clean bathroom. Great restaurant with outdoor seating if the weather is kind! Geelong was a big surprise for us - so much nicer than we were expecting! We will be back for sure!
The room was lovely, very comfortable, very well equipped, very clean. Ditto the hotel itself. Breakfast was good. Coffee was great. The staff are visibly miserable. Everyone seemed exhausted and over it. To me, this screams mismanagement. Customer service is tough going at the best of times. This team is not experiencing the best of times.
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