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Novotel Geelong

  2. Geelong Lodging
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Novotel Geelong
Address: 10-14 Eastern Beach, Geelong VIC 3220, Australia
Phone: (03) 5223 1377
State: Victoria
Zip Code: 3220


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We arrived and my first impression was nice. Then when reaching the room the air-conditioning was set at 17.5 down to get that changed way too cold. 8.50pm and no room Service offered and the restaurant was closing.nHaving said that the bed was amazing . Next morning down for breakfast which was included but we had to pay for a Barista coffee. In all my years as an Accor member I have never paid for a coffee.nThe hotel is in a great position , easy to walk around Geelong .
The Novotel has been upgraded since our last visit - very nice! However a really simple request of a bowl to be brought up to the room by the night staff was surprisingly bad - I was brought a plate and told there was nothing else they could do. If the night manager decided to use his legs and walk twenty metres to the restaurant, he could have obtained a bowl. Aside from this poor service, everyone else was great, from Adam at concierge, Noah on front desk and Lily and Ava in Tempo, we had pretty great service all round.nnLooking at the most recent reviews, it's a shame as a Gold member you don't get treated as well as a Silver member.
Perfect hotel to stay in Geelong. Amazing location right on the waterfront, with cafés, restaurants, and bars all within easy walking distance. The room was comfortable and well appointed.nnTony, the Front Office Manager, and his team were incredibly accommodating. I was welcomed with complimentary infused drinks at check-in, and even though I arrived early at around 11:45 AM, Tony let me know my room was already ready, which was a great surprise. He also mentioned that he had chosen the best available room for me, even though it wasn’t directly facing the waterfront, I still had a fantastic view from my balcony.nnGuests are treated exceptionally well here, especially members. I’m only an ALL Silver member, yet the service felt on par with Platinum or even Diamond level. Truly impressive hospitality. I will definitely stay here again on my next visit to Geelong.
Location is fantastic. Room was very clean. Overall the hotel itself was exceptionally clean and tidy. Pool and steam room good, but during business hours quite a bit of construction noise in the pool area.nStaff very accommodating. Buffet breakfast was very good. Construction noise was annoying. Starting at 7am.
We enjoyed our one night stay at Novotel Geelong when visiting our family.nThe happy hour oysters were nice and our room on level 7 was very good.nBreakfast was very nice but the jack hammering in the foyer from 9.30am was intolerable and the hotel should have moved reception or closed.
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