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Reviews, get directions and contact details for Northpark ENT

Northpark ENT
Address: Greenhills Rd, Bundoora VIC 3083, Australia
Phone: (03) 9468 0246
State: Victoria
City: Bundoora
Zip Code: 3083


Opening Hours

Monday: 1:30 – 6:00 PM
Tuesday: Closed
Wednesday: 1:30 – 9:00 PM
Thursday: Closed
Friday: Closed
Saturday: 9:00 AM – 1:30 PM
Sunday: Closed


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Reviews
Not very happy unfortunately. I heard great things about this ENT (Caroline Ryan) for kids and so took one of mine to see her. I felt like its a bit of a production line with the kids. There was unusual problems in our case and I would expect that the surgeon would follow up with me directly rather than getting her office staff to call a few days later to update their records with what happened. In hindsight, I don't feel that all the surgeries recommended were actually warranted which is partly why it feels so much like a production line. Seems strange that nearly every kid that goes to her needs tonsils and adenoids removed as well as ear grommets. I would get a second opinion if you go to see her. Additionally, for the money charged as a private patient, if I need to come back a reminder letter being sent out in a year isn't too much to ask. I was taken aback by the rudeness of the secretary who informed me that no, of course they don't do this, its up to me to remember. Actually, this secretary was rude every time I saw her. (There is another girl there who was nice.) A bit of customer service and people skills wouldn't go astray guys, your just another business at the end of the day, not gods.
8 years ago (20-03-2017)
Cannot even make an appoinment for over a month with either of the Dr's, even with a referral and private health. Will take my urgent issue elsewhere.
8 years ago (11-10-2017)
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