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Nespresso Boutique Canberra

  1. Canberra
  2. Australian Capital Territory Clothing Store

Reviews, get directions and contact details for Nespresso Boutique Canberra

Nespresso Boutique Canberra
Address: Canberra Centre, Shop DFX25, 148 Bunda Street, Canberra ACT 2601, Australia
Phone: 1800 623 033
State: Australian Capital Territory
City: Canberra
Zip Code: 2601


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
I visited for the first time yesterday 17/11/2022. My companion and I were greeted promptly by Dean, as soon as we entered. The service given by Dean was absolutely exquisite! I, myself being a young twenty something, covered in tattoos and wearing ripped jeans, have never experienced such unbiased service in a retail setting before! Admittedly I was wearing 3/4 sleeves during my visit. Dean went out of his way to ensure that my friend and I were finding the right coffees for our daily needs and was so patient with me when trying over eight or nine coffees, all made on soy milk, just so I can find my perfect one! Dean assisted me in finding the perfect coffee, mine being Ethiopia, before helping me find the right machine for my needs! I initially came in to have a browse at the machines and maybe look at the pods to see what kind I might like, I did not expect to leave with 110 pods, a Nespresso machine, milk frother, a travel mug and my daily caffeine fix too! Upon my initial consultation, I advised Dean I didn’t have much money to spend and was just conducting research today. Knowing that, Dean still insisted he assist us in at least finding our favourite Nespresso pods for future reference. Dean quoted me on a new machine set up with frother and a $40 pod credit, just for reference, to assist me in my research. The price came to $262.65, and then $40 of free pods! My companion purchased some of the new limited edition raspberry Nespresso pods and we left the boutique. Dean was so very kind and attentive, we went back to purchase the Nespresso system. Once I had purchased the system, Dean advised me that they have a promotion for buying 10 sleeves and you receive one free sleeve. With my $40 credit applied, and the promotion, I received 110 pods including limited edition ones and a free travel mug for only $53.10. I cannot recommend this boutique enough! Being served by Dean was an absolute experience, if you can, I would recommend attending this sale period to make the most of the Black Friday promotions and to be assisted by Dean! You will be sure to leave the store satisfied with your visit! Thank you, Dean, please keep doing what you’re doing!
I went into buy capsules last week for our machine but was told they had sold out. My wife and I have had my automatic order removed because the company had that all messed up. The employee said if I ordered them there that they would be delivered in 2-3 days so i decided that would be fine. I received notification yesterday, after 4 days have passed that my delivery could take up to 11-12 days to arrive. Not pleased with the misinformation or in any future hurry to keep doing business with Nespresso.
Jed was fantastic. Fun and informative and awesome at running through the how’s and why’s of making a better coffee at home. We ended up spending much more than anticipated in the best way possible. Such a great experience.
Do not step into this store. They do not serve you if you are Asian. It’s happened twice to me in the city store on seperate days. First time it happened I felt sad that will still lived in a world like this but thought you know what maybe it was just bad timing. When it happened again today I thought no this is discrimination, it was really horrible to experience. I’m mortified that this is still happening in 2022. There was one other customer in store she was being served by a male shop assistant he walked away to grab something right pass me I thought ok that’s fine he was busy. Then another shop assistant came out. I tried to grab her attention she walked straight pass me to the other customer who had already been served and said “are you being looked after” the lady said yes and looked over at me to tell her I was next. The shop assistant then turned to another person who had then just walked in. It makes me feel sick even writing this. I was born here and am mortified a company as big as Nespresso would hire just close minded people. I will definitely be changing coffee machines and will never shop with this brand again.
Nespresso retail store, perfect for those that like to shop in person. Staff members could be more proactive and helpful. Didn't recall any smiles nor offer to help until I made a substantial purchase, and only after that I was offered multiple samples. Prior to that, no one cared about a potential client. Would just stick to online from now.
The staff were unhelpful when I enquired about a reusable pod.
I wanted to thank Ramon sorry if i have misspelt your name, he was so warm and kind, it was my first time trying nespresso and he helped me a lot with the coffee choices! I work with patients and customer service and its always extremely nice to be on the receiving end of such amazing warm hearted service.
Terrible delivery service! Ordered 3hr delivery 8.30am Thursday, it's now Sunday and still no delivery. No notification that there was a delay. I have made numerous phone calls without much success! Love the coffee but tired of how you manage your online orders. Oh, and please fix your website so people with accounts can actually login. It hasn't been working for a couple of weeks now. Very disappointing Nespresso
System was down and we had an order due that didn't arrive on time. As a result, I did have to attend the shop front in order to resolve the issue but the guys at the city store where very helpful and I had my order in no time. Now back at home enjoying coffee. Thank you.
Really don't like the new setup; I would rather queue in-store then wait at the entrance and be pointed at someone to help out and wait for their customer to finish before going over. Not able to navigate the store with a pram if it's a weekend, and no easy way to tell if someone is busy or not to ask a question. The pros would be once you're in there, dropping off capsules, and buying is a quick process with someone packing your bag to give to the cashier while payment is processed.
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