Reviews, get directions and contact details for Mountfords Shoes
"Mountfords Shoes is famous for its unique and extensive range of highly reputable brands from all around the world. Men’s and women’s shoes that are known not only for their exceptional quality but most importantly their combination of comfort and style. Superior quality and innovative design are the cornerstones of the Mountfords collection. We carry a wide range of brands from Germany, Spain, Italy, England, USA and beyond. They include the likes of Gabor, Ara, Josef Seibel, Geox, Pikolinos, Ziera, and many more. We also have an array of locally based brands which include Django & Juliette, Top End, Mollini, Julius Marlow, and Gino Ventori."
Address: 751-753 Burke Rd, Camberwell VIC 3124, Australia
Phone: (03) 9882 1050
State: Victoria
City: Camberwell
Zip Code: 3124
Opening Hours
Monday: 9:00 AM – 5:30 PMTuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM
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Reviews
I just purchased a pair of shoes for my work. I do alot of walking through my shift. I need a very comfortable shoe. The staff was very helpful in helping me with making the right selection of shoe for me needs.
Lots of shockingly bad reviews here but I had a lovely experience today a Monday. Both girls there were being attentive to all the customers and Hope, who helped me, was super helpful, patient and friendly. Shop is small compared to other Mountfords but I found what I needed!
Tuesday afternoon, there was just me and the other lady customer in the store, few shopkeepers, but none of them bother to say hi to me or ask if i need a hand. Even i had to grab one of the girls and told her myself that i needed a help with the items i was looking for, when she was busy checking on me from head to toe.
The staff made creepy references about my son's feet, how it is their "dream" to work with children's feet, but they're not allowed. Additionally, the staff became aggressive and rude when I asked for shoes not made in China. Absolutely miserable experience, will never return.
The sales assistant who works on Sunday was completely rude. This isn't the job for her if she can't be civil to customers. She didn't accept that I was exempt from wearing a mask. She then did not accept my Vaccine passport which was in my wallet claiming it had to be linked to my check in app. This does not work on my phone and is an issue with older phones. What a miserable person. She needs lessons in customer service. Mountfords shoes need to address the attitude of this miserable staff member.
We shop a few times a year at Mountfords Camberwell shop. We always find great products, great prices and great service. Both of us have wide feet and wear arch support. The staff is always helpful to find the right pairs. Hence we will be back soon!
I was searching for a pair of boots recently and walked into the massive selection of boots that were on sale at Mountfords. After trying on a few pairs, the lovely lady who was serving me suggested that I try on the same ones that she was wearing. To cut a long story short, I loved them but they didn't have my size in store so I ordered and had them sent to me directly. They are the most comfortable pair of boots I have ever owned and was very happy with the friendly service that I received. Many thanks :
Good service, but the range wasn't exactly what I was after. If you're looking for stability in shoes then this is the place, but it's usually at the expense of getting a slightly more elegant and slightly less practical shoe. Prices are fairly standard 140ish for a nice pair of work heels but you can get 10% off by signing up to their mailing list. All in all, worth a visit.
While I browsed the shoes the friendly staff member commented about "so many to choose from", so when I picked a couple, and then a third, then a fourth, I was disappointed they had nothing in my size. Size 10. Such an uncommon size.
Very poor service. The shoes are a wonderful choice but please train your staff.
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